5 – Diagnostics/Troubleshooting
Power-On Self Test Diagnostics
59225-00 B 5-9
A
Review the event browser and do the following to diagnose and correct an
isolated E_Port:
1. Does the event browser show a repeating alarm about an unsupported
E_Port command on the affected port?
Yes - The port is configured as an FL_Port and connected to another
switch. Correct the port connection or the port type.
No - Continue.
2. Display the fabric domain IDs using the Show Domains command or the
Switch data tab in the SANsurfer Switch Manager topology display. Are all
domain IDs in the fabric unique?
Yes - Continue.
No - Correct the domain IDs on the offending switches using the Set
Config Switch command or the SANsurfer Switch Manager Switch
Properties window. Reset the port. If the condition remains, continue.
3. Compare the RA_TOV and ED_TOV timeout values for all switches in the
fabric using the Show Config Switch command or the Switch data tab of the
SANsurfer Switch Manager topology display. Is each timeout value the same
on every switch?
Yes - Continue.
No - Correct the timeout values on the offending switches using the
Set Config Switch command or the SANsurfer Switch Manager Switch
Properties dialog. Reset the port. If the condition remains, continue.
4. Display the active zone set on each switch using the Zoning Active
command or the Active Zoneset tab of the SANsurfer Switch Manager
topology display. Compare the zone membership between the two active
zone sets. Are they the same?
Yes - Contact your authorized maintenance provider.
No - Deactivate one of the active zone sets or edit the conflicting zones
so that their membership is the same. Reset the port. If the condition
remains, contact your authorized maintenance provider.
NOTE: This can be caused by merging two fabrics whose active
zone sets have two zones with the same name, but
different membership.
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