6. Verify that the JBOD enclosure is recognized by the NAS.
a. Log on to QTS as administrator.
b. Go to Main Menu > Storage & Snapshots > Overview > Storage .
c. Verify that the JBOD enclosure is listed.
Note
The NAS may take up to 30 seconds to detect the JBOD enclosure and the installed drives.
Connecting the JBOD Enclosure to a Computer
Important
• QNAP JBOD enclosures cannot be connected to more than one host at a time.
• QNAP JBOD enclosures do not support USB 2.0 connections.
• Depending on the number of installed drives, the JBOD enclosure may consume more
USB endpoints than the host device can support on a single USB connection.
Therefore, the host device may not recognize all drives installed in the JBOD
enclosure.
You can resolve this issue by installing a USB expansion card in the host device.
Compatible USB expansion cards can be purchased from QNAP or an authorized
reseller.
Warning
Do not connect the JBOD enclosure to a host device using a USB hub.
1. Power off the computer.
2. Power off the JBOD enclosure.
3. Connect the JBOD enclosure to a computer.
a. Connect a USB cable to the USB 3.1 Gen 2 Type-C port on the JBOD enclosure.
b. Connect the USB cable to a USB port on the computer.
Note
For hosts with USB Type-C ports, you can purchase an optional USB Type-C to USB Type-C
cable. For details, see https://store.qnap.com/.
c. Optional: Connect additional JBOD enclosures to the computer.
TL-D800C User Guide
Hardware Installation 16
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