QNAP TS-328 User Manual

5. Troubleshooting
This chapter describes basic troubleshooting information.
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS
If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may
be faulty.
1. Power off the NAS.
2. Remove all drives.
3. Power on the NAS.
4. Locate the NAS using Qfinder Pro or myQNAPcloud.
5. Reinsert the drives.
6. Continue with the QTS installation.
Support and Other Resources
QNAP provides the following resources:
Resource URL
Documentation http://docs.qnap.com
Helpdesk http://helpdesk.qnap.com
Downloads http://download.qnap.com
Community Forum http://forum.qnap.com
TS-328 User Guide
Troubleshooting 27

QNAP TS-328 Specifications

General

Brand	QNAP
Model	TS-328
Category	Storage
Language	English