QNAP TS-453E User Manual

6. Troubleshooting
This chapter describes basic troubleshooting information.
Forcing Qnder Pro or myQNAPcloud to Locate the NAS
If Qnder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may
be faulty.
1. Power o the NAS.
2. Remove all drives.
3. Power on the NAS.
4. Locate the NAS using Qnder Pro or myQNAPcloud.
5. Reinsert the drives.
6. Continue with the QTS installation.
Hot-Swapping Failed Drives
The NAS supports hot-swapping of drives in the following situations:
RAID Type Situation
RAID 1 One member drive fails.
RAID 5 One member drive fails.
RAID 6 One or two member drives fail.
RAID 10 • One member drive fails.
• Two member drives in two dierent pairs fail.
1. Log on to QTS.
2. Go to Main Menu > Storage & Snapshots > Storage > Disks/VJBOD .
3. Locate the failed drive.
4. Prepare a new hard drive with a capacity that is the same as or larger than the failed hard drive.
5. Remove the failed drive from the device.
6. Wait for 20 seconds or until the device beeps twice.
7. Remove the failed drive from the drive tray.
8. Insert the new drive into the drive tray.
9. Install the new drive.
The NAS beeps twice.
10. Go to Main Menu > Storage & Snapshots > Storage > Storage/Snapshots .
11. Locate the volume that contains the new drive and then verify that the status is Rebuilding.
TS-x53E User Guide
Troubleshooting 44

QNAP TS-453E Specifications

General

GPU	Intel UHD Graphics
Flash Memory	4 GB (Dual boot OS protection)
Drive Bays	4 x 3.5-inch SATA 6Gb/s, 3Gb/s
Hot-swappable	Yes
M.2 SSD Slot	2 x M.2 2280 PCIe Gen3 x1
SSD Cache Acceleration Support	Yes
Network Interface	2 x 2.5GbE RJ45
Form Factor	Tower
LED Indicators	Status, LAN, USB, HDD 1-4
Kensington Security Slot	Yes
Operating System	QTS 5.0
Processor	Intel Celeron J6412
CPU Architecture	64-bit x86
Memory	8 GB DDR4 (4 GB x 2)
Memory Slot	2 x SO-DIMM
Drive Compatibility	3.5-inch SATA hard disk drives, 2.5-inch SATA solid state drives
Maximum Internal Raw Capacity	64 TB (16 TB drive x 4)
Buttons	Power, Reset
Power Supply Unit	100-240V
Fan	1 x 120mm
Operating Temperature	0°C to 40°C (32°F to 104°F)
Operating Humidity	5% to 95% RH