Qomo Interactive Whiteboard

Questions and Answers

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Linda ReedAug 19, 2025
Why is the writing content not displayed on the Qomo screen?
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  Ralph DavisAug 19, 2025
  If the writing content on your Qomo Interactive whiteboard isn't showing on the screen, it might be due to a few reasons. First, check if the stroke color is too similar to the background; if so, reset the stroke color. Also, make sure there are no hands or objects on the screen that could be interfering; remove them. Finally, ensure that the White Board software is running; if not, start it.
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acastilloAug 21, 2025
Why is the blue indicator on the Qomo Interactive whiteboard not lighting up or always flashing?
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  brittneyjohnsonAug 21, 2025
  If the blue indicator on your Qomo Interactive whiteboard isn't lighting up or is constantly flashing, there could be a few reasons. A common cause is that the whiteboard driver isn't installed correctly. To fix this, install or reinstall the driver through the Windows Start menu. Another possibility is a USB port error, so try connecting using a different USB port. Lastly, the USB cable itself might be faulty, so try changing the USB cable.
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Alexander GarciaAug 23, 2025
What to do if the blue indicator on Qomo does not light up?
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  Paul BanksAug 23, 2025
  If the blue indicator on your Qomo Interactive whiteboard doesn't light up, it may be a USB error. Try reconnecting the USB cable or changing the cable.
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Ashley TaylorAug 26, 2025
What to do if I get an installation error with my Qomo Interactive whiteboard?
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  Wayne OrrAug 26, 2025
  If you encounter an installation error with your Qomo Interactive whiteboard software, restart your computer and then reinstall the software.
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Paul WoodsAug 28, 2025
Why Qomo Interactive whiteboard does not work?
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  Jorge SmithAug 28, 2025
  Your Qomo Interactive whiteboard might not be working due to several reasons: the server program hasn't started (start it), the server program hasn't been installed (install it), the whiteboard and computer aren't connected (connect them with a USB cable), the whiteboard fails the self-test because something is pressing on the surface (remove it), the driver is faulty (uninstall and reinstall it), or the calibration is off (calibrate again).
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Marcus MurrayAug 30, 2025
What to do if pen can write, but operation speed is slow on Qomo ?
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  Molly GutierrezAug 30, 2025
  If the pen operation is slow on your Qomo Interactive whiteboard, it might be due to a conflict with anti-virus software (close the monitoring of the software), too many programs running (close unused software), or low computer hardware configuration (upgrade computer hardware).
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Mathew WilliamsSep 1, 2025
What to do if pen can operate, but calibration has deviation on Qomo Interactive whiteboard?
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  ggutierrezSep 1, 2025
  If the pen operates but the calibration has deviation on your Qomo Interactive whiteboard, recalibrate the device properly. Also, ensure that the projection image is correct by adjusting the projector.
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John MendezSep 4, 2025
How to fix something wrong with pen tray of Qomo ?
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  Jennifer FloresSep 4, 2025
  If there's something wrong with the pen tray of your Qomo Interactive whiteboard, first check for dust or objects on the pen tray and clean it or move the objects. Also, ensure the pen tray is securely connected to the whiteboard by taking it off, plugging it back in, and fixing the screws at the bottom.
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Allison DixonSep 6, 2025
What to do if Qomo Interactive whiteboard cannot write?
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  Rachel HerreraSep 6, 2025
  If your Qomo Interactive whiteboard cannot write, ensure that the software is in writing mode and the mouse status is set to pen. Also, check if the selected stroke color is the same or similar to the background color, and change either the stroke or background color.
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Amy GutierrezSep 8, 2025
Why some calibration point can not been seen when calibrating Qomo Interactive whiteboard?
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  lindseysandovalSep 9, 2025
  When calibrating your Qomo Interactive whiteboard, if some calibration points are not visible, it may be due to incorrect projector adjustment, causing part of the image to fall outside the whiteboard's projected area. Adjust the projector to correct this.

Summary

System Requirements

Instruction

Software Features

How to install hardware

Install whiteboard on wall

Steps for mounting the whiteboard onto a wall using mounting parts and screws.

Install whiteboard on floor stands

Instructions for assembling and setting up the whiteboard on A (SD10) and B type floor stands.

Install whiteboard behind blackboard

Guide for installing the whiteboard to work in conjunction with a traditional blackboard.

Install whiteboard pen

Pen Usage and Maintenance

Covers pen usage modes, replacing the pen tip, and replacing the pen battery.

Install eraser

Replace Eraser Battery

Instructions for replacing the battery in the eraser.

Eraser Usage

Guide on how to operate the eraser for clearing whiteboard strokes.

Whiteboard Connection

USB and RF Wireless Connection

Details on connecting the whiteboard via USB or RF wireless methods.

Software Installation and Uninstallation

Install Software and Drivers

Step-by-step guide for installing the whiteboard software and necessary drivers.

Uninstall Software

Procedure for removing the whiteboard control software from the computer.

Search and Bind Whiteboard

Calibration

Two Pen Writing (Optional)

Problem Trouble Shooting

Questions and Answers

Specification