Raymarine E70293 - Wi-Fi Troubleshooting

13.5Wi-Fitroubleshooting
BeforetroubleshootingproblemswithyourWi-Fi
connection,ensurethatyouhavefollowedthe
Wi-Filocationrequirementsguidanceprovidedin
therelevantinstallationinstructionsandperformed
apowercycle/rebootofthedevicesyouare
experiencingproblemswith.
Cannotndnetwork
PossiblecausePossiblesolutions
Wi-Finotcurrentlyenabled
ondevices.
EnsureWi-Fiisenabled
onbothWi-Fidevicesand
rescanavailablenetworks.
Somedevicesmay
automaticallyturnoffWi-Fi
whennotinusetosave
power.
Powercycle/reboot
devicesandrescanavailable
networks.
Devicenotbroadcasting.1.Trytoenable
broadcastingofthe
device’snetworkusing
theWi-Fisettingsonthe
deviceyouaretryingto
connectto.
2.Youmaystillbeable
toconnecttothe
device,whenitis
notbroadcasting,by
manuallyenteringthe
device’sWi-FiName/
SSIDandpassphrasein
theconnectionsettings
ofthedeviceyouare
tryingtoconnect.
Devicesoutofrangeorsignal
beingblocked.
Movedevicesclosertogether
or,ifpossibleremovethe
obstructionsandthenrescan
availablenetwork.
Cannotconnecttonetwork
PossiblecausePossiblesolutions
Somedevicesmay
automaticallyturnoffWi-Fi
whennotinusetosave
power.
Powercycle/rebootdevices
andretrytheconnection.
Tryingtoconnecttothe
wrongWi-Finetwork
Ensureyouaretryingto
connecttothecorrectWi-Fi
network,theWi-Finetwork’s
namecanbefoundin
theWi-Fisettingsonthe
broadcastingdevice(the
devicethatyouaretryingto
connectto).
IncorrectnetworkcredentialsEnsureyouareusingthe
correctpassphrase,theWi-Fi
network’spassphrasecanbe
foundintheWi-Fisettingson
thebroadcastingdevice(the
devicethatyouaretryingto
connectto).
PossiblecausePossiblesolutions
Bulkheads,decksandother
heavystructurecandegrade
andevenblocktheWi-Fi
signal.Dependingonthe
thicknessandmaterialused
itmaynotalwaysbepossible
topassaWi-Fisignalthrough
certainstructures
1.Tryrepositioningthe
devicessothestructure
isremovedfromthe
directlineofsight
betweenthedevices,or
2.Ifpossibleuseawired
connectioninstead.
Interferencebeingcaused
byotherWi-Fienabledor
olderBluetoothenabled
devices(BluetoothandWi-Fi
bothoperateinthe2.4GHz
frequencyrange,some
olderbluetoothdevicesmay
interferewithWi-Fisignals.)
1.ChangetheWi-Fi
Channelofthedevice
youaretryingto
connecttoandretrythe
connection.Youcanuse
freeWi-Fianalyzerapps
onyoursmartdeviceto
helpyouchooseabetter
channel(channelwith
leasttrafc).
2.Temporarilydisable
eachwirelessdevice
inturnuntilyouhave
identiedthedevice
causingtheinterference.
Interferencecausedbyother
devicesthatusethe2.4GHz
frequencySeelistbelowof
somecommondevicesthat
usethe2.4GHzfrequency:
•Microwaveovens
•Fluorescentlighting
•Cordlessphones/baby
monitors
•Motionsensors
Temporarilyswitchoffeach
deviceinturnuntilyouhave
identiedthedevicecausing
theinterference,thenremove
orrepositiontheoffending
device(s).
Interferencecausedby
electricalandelectronic
devicesandassociated
cablingcouldgeneratean
electromagneticeldwhich
mayinterferewiththeWi-Fi
signal.
Temporarilyswitchoffeach
iteminturnuntilyouhave
identiedthedevicecausing
theinterference,thenremove
orrepositiontheoffending
device(s).
Troubleshooting
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