Raymarine Element 12 HV - Power up troubleshooting

6.2P
oweruptroubleshooting
Productdoesnotturnonorkeepsturningoff
P
ossiblecausesPossiblesolutions
Blownfuse/tripped
break
er.
1.Checkconditionofrelevantfusesandbreakersandconnections,
replaceifnecessary.(Refertothe
TechnicalSpecification sectionof
yourproduct’
sinstallationinstructionsforfuseratings.)
2.Iffusekeepsblowingcheckforcabledamage,brokenconnectorpins
orincorrectwiring.
P oor/damaged/
insecurepowersupply
cable/connections
1.Checkthatthepowercableconnectoriscorrectlyorientatedandfully
insertedintothedisplayconnectorandlockedinposition.
2.Checkthepowersupplycableandconnectorsforsignsofdamageor
corrosion,andreplaceifnecessary.
3.Withthedisplayturnedon,tryflexingthepowercableneartothe
displayconnectortoseeifthiscausestheunittorestartorlose
power.Replaceifnecessary.
4.Checkthevessel’sbatteryvoltageandtheconditionofthebattery
terminalsandpowersupplycables,ensuringconnectionsaresecure,
cleanandfreefromcorrosion.Replaceifnecessary.
5.Withtheproductunderload,usingamulti-meter,checkforhigh
voltagedropacrossallconnectors/fusesetc,andreplaceif
necessary.
Incorrectpower
connection
Thepowersupplymaybewiredincorrectly ,ensuretheinstallation
instructionshavebeenfollowed.
Productwillnotstartup(restartloop)
P ossiblecausesPossiblesolutions
P owersupplyand
connection
Seepossiblesolutionsfromthetableabove,entitled‘Productdoesnot
turnonorkeepsturningoff’.
Softwarecorruption1.Intheunlik elyeventthattheproduct’ssoftwarehasbecome
corrupted,trydownloadingandinstallingthelatestsoftwarefromthe
Raymarinewebsite.
2.Ondisplayproducts,asalastresort,attempttoperforma‘Power
onReset’.Beawarethatthiswilldeleteallsettings/presetsand
userdata(suchaswaypointsandtracks),andreverttheunitback
tofactorydefaults.
P erformingapoweronreset
Aspartoftroubleshootingyoumayberequestedtoperformapoweronreset.
Important:
Beforeperformingapoweronresetensureyouhaveback edupyoursettingsanduserdatato
amemorycard.
Withthedisplaypoweredoff:
1.Pressandholdthe Homebutton.
2.Pressandholdthe
Powerbuttonuntilthedisplaybeeps.
3.Letgoofthe Powerbutton.
4.WhentheRaymarinelogoappears,letgoofthe
Homebutton.
5.UsetheDownbuttontohighlight Wipedata/factoryreset.
6.PresstheOKbutton.
7.Usethe
Downbuttontohighlight Yes.
8.Pressthe OKbutton.
Thedisplaywillnowberesettofactorydefaultsettingsandalluserdatawillberemoved.
‘Data
wipecomplete’ isdisplayedatthebottomofthescreenwhentheresetisfinished.
T roubleshooting
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