6.5Wi-Fitroubleshooting
BeforetroubleshootingproblemswithyourWi-Ficonnection,ensurethatyouhavefollowedtheWi-Fi
locationrequirementsguidanceprovidedintherelevantinstallationinstructionsandperformeda
powercycle/rebootofthedevicesyouaree
xperiencingproblemswith.
Cannotfindrouternetwork
P ossiblecausePossiblesolutions
R
outeroutofrangeorsignalblocked.
•Ensurerouterisbroadcastingandinrange
ofyourdisplay.Ifnecessary,moverouter
anddisplayclosertogetherandthenturnthe
display’sWi-Fioffandbackonagain.
•Ifpossible,removeanyobstructionsandthen
turnthedisplay’sWi-Fioffandbackonagain.
DisplayWi-Fidisabled.EnsureWi-FiisenabledontheDisplay .
R outerproblem.
Ifpossible,powercycletherouterandthenturn
thedisplay’sWi-Fioffandbackonagain.
Devicenotbroadcasting.
1.Ifpossible ,enablebroadcastinginthe
router’ssettings.
2.Y oumaystillbeabletoconnecttothe
router,whenitisnotbroadcasting,by
manuallyenteringtherouter’snetwork
nameandpasswordintheDisplay’sWi-Fi
settingspage.
R outer’sWi-FinetworkisincompatibleTheDisplay’sWi-Ficanonlyconnectto2.4GHz
networks.
Cannotconnecttonetwork
P ossiblecausePossiblesolutions
T ryingtoconnecttothewrongWi-Finetwork.Ensureyouaretryingtoconnecttothecorrect
Wi-Finetwork;theWi-Finetwork’snamecanbe
foundintherouter’ssettings.
Incorrectnetworkcredentials.Ensureyouareusingthecorrectpassword;the
Wi-Finetwork’ spasswordcanbefoundinthe
router’ssettings.
Bulkheads,deck sandotherheavystructure
candegradeandevenblocktheWi-Fisignal.
Dependingonthethicknessandmaterialused,
itmaynotalwaysbepossibletopassaWi-Fi
signalthroughcertainstructures.
1.Tryrepositioningthedisplayandifpossible
therouter,sothestructureisremovedfrom
thedirectlineofsightbetweenthedevices.
InterferencebeingcausedbyotherWi-Fi
enabledorolderBluetoothenableddevices
(BluetoothandWi-Fibothoperateinthe2.4GHz
frequencyrange
,someolderBluetoothdevices
mayinterferewithWi-Fisignals.)
1.Ifpossible,changetheWi-FiChannelthat
yourrouterisusingandretrytheconnection.
Y oucanusefreeWi-Fianalyzerappsona
smartdevicetohelpyouchooseabetter
channel(channelwithleasttraffic).
2.Temporarilydisableeachwirelessdevice
inturnuntilyouhaveidentifiedthedevice
causingtheinterference.
56
To Next Page
Loading...
