Raymarine RAY91 - Page 146

Connectionextremelyslowandorkeepsdroppingout
PossiblecausePossiblesolutions
Wirelessperformancedegradesoverdistance
soproductsfartherawaywillreceiveless
networkbandwidth.Productsinstalledcloseto
theirmaximumwirelessrangewillexperience
slowconnectionspeeds,signaldropoutsornot
beingabletoconnectatall.
Movedevicesclosertogether.
Interferencebeingcausedbyotherwireless
enableddevices.
1.Changethehub’swirelesschannelandretry
theconnection.Y oucanusefreewireless
analyzerappsonyoursmartphoneor
tablettohelpyouchoosealesscongested
channel.
2.Switchoffeachwirelessdeviceinturnuntil
youhaveidentifiedthedevicecausingthe
interference.
Interferencecausedbyotherdevicesthatuse
the2.4GHzfrequencySeelistbelowofsome
commondevicesthatusethe2.4GHzfrequency:
•Microwaveovens
•Fluorescentlighting
•Cordlessphones/babymonitors
•Motionsensors
Switchoffeachdeviceinturnuntilyouhave
identifiedthedevicecausingtheinterference,
thenremoveorrepositiontheoffending
device(s)oryourwirelesshub/handset..
Interferencecausedbyelectricalandelectronic
devicesandassociatedcablingcouldgenerate
anelectromagneticfieldwhichmayinterfere
withthewirelesssignal.
Switchoffeachiteminturnuntilyouhave
identifiedthedevicecausingtheinterference,
thenremoveorrepositiontheoffending
device(s)oryourwirelesshub/handset.
Interferencefromdevicesonothervessels.
Whenincloseproximitytoothervessels,for
example,whenmooredupinamarina,many
otherwirelesssignalsmaybepresent.
1.Changethehub’swirelesschannelandretry
theconnection.Y oucanusefreewireless
analyzerappsonyoursmartphoneor
tablettohelpyouchoosealesscongested
channel.
2.Ifpossible,moveyourvesseltoalocation
withlesswirelesstraffic.
Networkconnectionestablishedbutnodata
PossiblecausePossiblesolutions
Connectedtothewrongnetwork.
Ensurethatyourhandsetisconnectedtothe
correctWirelesshub.
Devicesoftwareincompatibility.
Ensurebothdevicesarerunningthelatest
availablesoftware.
Y oucancheckdevicesoftwarefromthe
Maintenancemenu:
Menu>Set-up>
Maintenance>Aboutthisunit.
Itmaybepossiblethatthedevicehasbecome
defective.
1.Tryupdatingsoftwaretoalaterversion,or
tryreinstallingthecurrentsoftware.
2.Contacttechnicalsupportforfurther
assistance.
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