REALINN RL6100-2D - Troubleshooting

6
Troubleshooting
Problem
Possible Reason
Solution
Insert the USB base
station into the PC‘s
USB port, the base
station’s blue led 3
is flashing all the
time.
No driver in the
computer.
Update USB driver
The USB port is broken.
Connect the base station
to another computer to
see it works.
The base station or the
cable is broken.
Contact us for
replacement.
Put the scanner on
the base station ，
the green led 2 does
not turn on.
bad contact of electrode.
Contact us for
replacement.
Power on the
scanner, the buzzer
does not beep, the
green light on the
top of scanner does
not turn on, the red
scanning laser does
not show up.
The battery run out.
Charge the scanner