RECORDING HALTED: RECORD ERROR–SHUTDOWN
SYMPTOM
The message “Recording Halted: Record Error–Shutdown” displays if the SSD is removed while recording or the
connection to the camera is interrupted during recording.
POTENTIAL RESOLUTION
To resolve this issue, follow the instructions below:
1. Turn off the camera.
2. Remove the SSD module from the camera.
3. Inspect connectors for damage.
4. Reconnect the SSD module to the camera and install the SSD.
5. Turn on the camera.
6. Ensure that the SSD is recognized; reformat the SSD if necessary.
7. Resume recording.
NOTE: DO NOT remove the SSD while the camera is recording.
NOTE: If the problem persists, try recording with another SSD.
MEDIA DOES NOT MOUNT TO CAMERA
SYMPTOM
Media does not mount to your camera.
POTENTIAL RESOLUTIONS
Reformat the SSD on the computer. For more information about formatting media on the computer, go to "Format
(Erase) Media Via Computer as FAT32" on page46.
Perform a system restore, and then remove and reattach the media module.
Use an alternate media module.
Use an alternate camera.
WARNING: If the problem persists after reformatting the SSD and attempting to mount the SSD on an alternate
camera, the SSD is likely damaged or otherwise compromised. DO NOT attempt to record to an SSD that is
experiencing these problems. Any footage that is recorded to the SSD may be lost, damaged, or unrecoverable.
C O PYRIGHT © 2 017 R ED.C OM , LLC 955- 0047, REV- AH| 58
RED DSMC MEDIA OPERATION GUIDE
To Next Page
Loading...
