MEDIA DOES NOT MOUNT TO COMPUTER
SYMPTOM
Media does not mount to your computer via a RED STATION
®
RED MINI-MAG
®
, RED STATION REDMAG 1.8", RED
STATION REDMAG 1.8" (Mini), or RED STATION REDMAG 2.5".
POTENTIAL RESOLUTIONS
Fully insert the RED MINI-MAG into the RED STATION until the RED MINI-MAG aligns almost exactly with the card
slot.
Turn the RED STATION on/off using the On/Of Switch on the rear panel of the RED STATION.
Disconnect and reconnect all cables.
Use an alternate data cable or data connection.
Use an alternate power cable.
Use an alternate port on your computer.
Use an alternate computer.
If connecting to your computer via eSATA, ensure that the RED STATION is powered via the RED STATION AC
Power Adaptor or the RED STATION USB to DC Power Cable (24").
If connecting a RED STATION REDMAG 1.8" (Mini) with a 48GB or 512GB REDMAG 1.8" SSD via a USB 2.0 or
USB 3.0 connection, ensure that the RED STATION REDMAG 1.8" (Mini) is powered via the RED STATION AC
Power Adaptor or the RED STATION USB to DC Power Cable (24").
If there are no clips on the SSD, connect the SSD to the camera and reformat the SSD. For more information about
formatting media, go to "Format Media In-Camera" on page43
If using a Mac
®
, the SSD may be recognized by the computer but not mounted. Launch the Disk Utility application,
select the SSD in the left panel, and click Mount in the toolbar.
LED DOES NOT ILLUMINATE ON RED STATION
SYMPTOM
The LED on your RED STATION REDMAG 1.8" or RED STATION REDMAG 1.8" (Mini) does not illuminate.
EXPLANATION
Depending on your RED STATION type and the data cable, your RED STATION may be functioning as expected.
When you connect a RED STATION REDMAG 1.8" or RED STATION REDMAG 1.8" (Mini) to your computer via a USB
2.0 or USB 3.0 connection, the LED illuminates when you insert a REDMAG 1.8" SSD into the SSD slot. When you
remove the SSD, the LED turns off. However, the LED will illuminate again when you re-insert the SSD, and the RED
STATION should function as expected.
If the LED does not illuminate when you insert the REDMAG 1.8" SSD in the RED STATION and the REDMAG 1.8"
SSD does not mount to your computer, go to "Media Does Not Mount to Computer" above.
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RED DSMC MEDIA OPERATION GUIDE