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Overview of the system's main parts and their physical measurements.
Explanation of the indicator lights on the system's status panel.
Details on the Balance of System (BoS) switchgear and its components.
Information about the Pylontech batteries, capacity, and numbering.
How the backup circuit functions and its limitations during power outages.
Guidance on maintaining optimal system performance through cooling, maintenance, and connectivity.
Using the MYRedback mobile app for system monitoring and status checks.
Utilizing the Redback web portal for detailed system performance analysis.
Optimizing battery performance and lifespan through State-of-Charge (SoC) settings.
Utilizing relays for automated control of connected equipment based on schedules.
Guidance on selecting suitable appliances for the backup circuit to maximize power availability.
Procedures to secure battery enclosures for preventing unauthorized access and theft.
How to restart the Energy Management System (EMS) for troubleshooting.
Explanation of different bypass modes for controlling backup circuit power source.
Step-by-step instructions for safely shutting down the inverter and the system.
Step-by-step instructions for safely starting up the inverter and the system.
Overview of the different operational modes for the inverter.
Details on the default Auto mode for maximizing energy use.
Explanation of the Standby mode when no solar or battery energy is available.
How to use the Charge mode to prepare batteries for severe weather events.
How to select and use the Discharge mode for battery power output.
How the system automatically enters Backup mode during grid interruptions.
Steps for onboarding the inverter using an Ethernet connection.
Steps for onboarding the inverter using Bluetooth Low Energy (BLE).
Common causes and solutions for a backup circuit not receiving power.
Reasons for the inverter shutting down unexpectedly and how to diagnose.
Common issues causing loss of internet connection and how to resolve them.
Interpretation of system status icons and their meaning for troubleshooting.
Understanding diagnostics and indicators of the SM3000 Smart Meter.
A schedule of recommended annual maintenance tasks for the system.
Detailed instructions for cleaning the fan filters on the battery enclosure.