Redliro JK1608E-2 - Remote Control Instructions; How to Establish a New Connection

service@redliro.com service@redliro.com
24
25
Issue 4: "----" is displayed and the treadmill doesn’t work.
• Please check whether the safety key has been placed in the designated position.
If the safety key has been placed properly, check whether it has been demagnetized with use of an iron
object.
• If the power indicator of the lower control board is on, please re-insert the connecting wire between the
lower control board and the display board when the power is o󰀨 (the glue on the terminal can be removed by
rubbing with an alcohol soaked cotton swab and leaving for 3 minutes before scraping it o󰀨.) Check whether
the metal contact pins in the terminal are neatly arranged. There are buckles at the terminals and these
buckles should not be able to be pulled out of place if you pull lightly. If they move, please insert rmly.
• If the problem persists, please contact customer service.
Issue 5: The screen display and the safety key are unresponsive.
• Please check whether any button on the console is stuck after being pressed. This can a󰀨ect other buttons.
Issue 6: The step counter is inaccurate.
• If you hold the handrails with both hands, you might have an inaccurate reading should the pressure applied
by each hand be di󰀨erent. Hold the handrails using the same force for best results.
• Please conrm whether you are underweight. If so, please contact customer service.
Issue 7: The remote control can’t be connected to the treadmill.
• Your battery may need to be replaced. Please refer to the section on battery replacement.
• After replacing the battery in the remote control (or the remote control itself), it is necessary to pair the
remote control with the treadmill. Please refer to the section on pairing your devices.
Issue 8: The remote control loses connection during use.
• Replace the battery and pair your devices. If the problem is not solved, please contact customer service
with any photographic or video proof of the issue.
Issue 9: The treadmill shakes or has poor stability.
• Please ensure all accessories have been included with your purchase and are secured in place.
• Please ensure all accessories you needed to install are secured in place.
Issue 10: Wear on the side of the running belt.
• Wear and tear is often caused by an out of place running belt. Please refer to section on realigning your
running belt.
Issue 11: The running belt obviously slows down or stops working when in use.
• Check whether the speed of the roller is normal. If so, refer to the section on loose running belt. If it does
not work normally, please contact customer service.
Issue 12: Abnormal noise from the running board.
• Please check whether the running board is damaged
• Please turn the treadmill upside down, and observe whether there is contact between the bottom running
board and the square tube on both sides of the xed metal frame.
Issue 13: Abnormal noise under the upper cover of the treadmill.
• Please conrm whether the product is placed on a carpet of more than 0.5inches thick. If so, please move it
to the oor or use a treadmill pad.
• Please open the upper cover of the treadmill (make sure it is powered o󰀨 rst), check whether there are
foreign objects inside or if there are cables touching the motor runner. If so, please remove the objects or
rearrange the cables (for best results, fasten with cable ties).
• Please check whether the motor xing bolts are tightened. If they are loose, tighten with a tool.
• The motor is damaged if there is a sudden abnormal sound from the motor.
Issue 14: Abnormal noise at the front and rear rollers of the treadmill.
• There may be abnormal sound when it is used for the rst time. After running for 20 hours, check whether
the abnormal sound disappears.
• The roller is damaged if there is a sudden abnormal sound from the roller.
Issue 15: Fault code on display.
• E05: Over current protection.
(1) Please conrm whether your weight is within the load bearing range of the product.
(2) Please conrm whether the treadmill is placed on a level ground.
(3) Please conrm whether the running board has been used for too long after lubricating. If so, please refer
to the maintenance instructions regarding lubrication and test again.
• E06: Lower control board is damaged.
(1) Please open the upper cover of the motor when the power is o󰀨, and check whether the internal wires are
damaged (especially the wires on the motor).
(2) To replace the lower control board, please contact customer service.
• E07: Communication failure.
(1) Please check the communication line with plastic terminals at both ends (such as the communication line
from the lower control board to the display board) and re-insert with the power o󰀨 (the glue on the terminal
can be removed by rubbing with an alcohol soaked cotton swab and leaving for 3 minutes before scraping
it o󰀨.) Check whether the metal contact pins in the terminal are neatly arranged. There are buckles at the