Revitive Medic Knee - Troubleshooting

40
Problem Possible Cause Solution
No power or lights
to Revitive when it is
switched on.
AC adapter not switched on at the
electrical socket or AC adapter not
plugged into device properly.
Check electrical socket power
is switched on and the AC adapter
is plugged into the device correctly.
If still not working – contact your
authorized dealer.
Flat battery Plug device in an electrical socket
and charge battery or run using the
power cord option.
Revitive is not vibrating.
REVITIVE IS NOT DESIGNED TO VIBRATE.
The IsoRocker is not
"rocking".
It is the muscles in your legs
that cause the "rocking", the
ISOROCKER IS A PIVOT.
The IsoRocker will only rock when
increased to an intensity which
causes suicient calf muscle
contraction. It may be that you
cannot comfortably increase the
intensity high enough until you
get used to the sensation. It is
important that intensity is adjusted
to a level that is comfortable.
The device is too far in front
of you.
Sit with your knees at a
90 degree angle.
The IsoRocker system is not
enabled.
Ensure IsoRocker Disabler is “flat”, in
centre position (see page 17).
My legs are aching
aer treatment.
You may have the intensity on
too high a setting and your muscles
are being overworked.
Leave adequate time aer each
treatment to allow the muscles
to recover (just like aer vigorous
exercise!). On your next session
start on a lower setting (where
you can feel the mild electrical
stimulation and it is comfortable)
and reduce the duration until your
muscles have acclimatized to the
stimulation.
When the IsoRocker is
in use, Revitive makes a
tapping noise on a hard
floor.
Incorrect positioning of the device
or too high an intensity level.
Adjust the positioning of the
device or lower the intensity level
to reduce the device tapping.
Alternatively use a
floor mat under the device
to cushion the sound.
Troubleshooting