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For more information including Frequently Asked Questions,
please visit www.revitive.com
Problem Possible Cause Solution
I have placed my feet
on the device but am
unable to see the TENS
symbol on the display.
TENS is only available through the
Body Pads. The foot-pads provide
EMS only.
When using the
Electrode Pads, the
stimulation feels
uncomfortable.
The level of stimulation you are
using may be too high.
Decrease the stimulation level using
the (–) intensity control on the
device or remote control.
I am unsure of which
therapy mode I am
using when using the
Electrode Pads.
Look at the display on the device.
If the Body Pads are in EMS
mode, you will see the EMS
symbol. If the Body Pads are
in TENS mode, you will see the
TENS symbol.
I want to use the device
in TENS mode, but it
shows EMS
The device selects EMS
automatically and the TENS mode
was not selected
Select TENS mode on the remote
for mode of stimulation.
I suddenly can’t feel
stimulation when using
the Electrode Pads.
You may have pressed the other
stimulation mode button by
accident.
Pressing the opposite stimulation
mode button (i.e. pressing the
TENS button when already in
EMS mode or vice versa), will reset
the timer back to 30 minutes. The
intensity will also be reset to zero.
When using the Thigh
Pads, I can’t feel the
stimulation in my
thigh.
Therapy has started and has
reached the rest period.
You will need to wait for up to 20
seconds before the stimulation will
start again.
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