TROUBLESHOOTING
OPERATION: DRAIN MODE - DELUXE MODELS ONLY
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Pump does not come
ON - Device Power
Indication Lamp
illuminated, and HEAT
/ DRAIN Switch in
“DRAIN” position.
PUMP electrical connection
to 3-position receptacle
located on the left hand
side loose or disconnected.
Note: Receptacle is located
on rear of enclosure.
Re-seat electrical connection
Pump 2 Amp protection
fuse open
Note: The fuse is located
behind the Control Panel
Sub-assembly
Replace fuse: 2 Amp / 250V
Glass Fuse (5 x 20mm)
Faulty Pump Replace Pump
12VDC Power Supply faulty Replace 12VDC Power Supply
(Medical Grade)
HEAT / DRAIN Switch faulty Replace Heat Drain Switch
Pump engages when
“ON” but no water
flowing through
system. Device Power
Indication Lamp
illuminated, and HEAT
/ DRAIN Switch in
“DRAIN” position.
Drain Shut O Valve
“CLOSED”
“OPEN” Shut O Valve
Drain Hose kinked Inspect hose for kink and/or
remove obstruction
Pump faulty Replace Pump
Filter Clogged Remove filter, clean and replace
If in any case the suggested Troubleshooting Solutions do not remedy the problem(s) you
are experiencing, contact Richmar Technical Support for additional information.
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