Troubleshooting
38
4
Possible Cause Solutions
Is the Data In indicator
blinking or lit after starting
the print job?
If not, the data is not being sent to the machine.
❖
❖❖
❖ When the machine is connected to the computer using
the interface cable
Confirm that the machine port settings are correct. For a paral-
lel port connection, port LPT1 or LPT2 should be set.
• Windows 95/98/Me
A
Click [Start], point to [Settings], and then click [Printers].
B
Click the icon of the machine. On the [File] menu, click
[Properties].
C
Click the [Details] tab.
D
Check the [Print to the following port] box to confirm that
the correct port is selected.
• Windows 2000
A
Click [Start], point to [Settings], and then click [Printers].
B
Click the icon of the machine. On the [File] menu, click
[Properties].
C
Click the [Port] tab.
D
Check the [Print to the following port] box to confirm that
the correct port is selected.
• Windows XP Professional
A
Click [Start], and then click [Printers and Faxes].
B
Click the icon of the machine. On the [File] menu, click
[Properties].
C
Click the [Ports] tab.
D
Check the [Point to the following port(s)] box to confirm
that the correct port is selected.
• Windows XP Home Edition
A
Click [
Start
], [
Control Panel
], [
Printers and Other Hardware
],
and then [Printers and Faxes].
B
Click the icon of the machine. On the [File] menu, click
[Properties].
C
Click the [Ports] tab.
D
Check the [Point to the following port(s)] box to confirm
that the correct port is selected.
• Windows NT 4.0
A
Click [Start], point to [Settings], and then click [Printers].
B
Click the icon of the machine. On the [File] menu, click
[Properties].
C
Click the [Port] tab.
D
Check the [Print to the following port] box to confirm that
the correct port is selected.
❖
❖❖
❖ Network Connection
Contact your network administrator.
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