Problem Cause Solution
Copy paper becomes
creased.
The paper is too thin. Use recommended paper. See
"Recommended Paper Sizes and
Types", About This Machine .
Copies are not stapled. There are jammed staples in
the stapler.
Remove jammed staples. See p.138
"Removing Jammed Staples".
Copies are not stapled. Copy paper is curled. Turn the copy paper over in the tray.
Copies are stapled as
separate batches.
The number of copies is too
great for the stapler to staple
as a single batch.
Check the stapler capacity. See
"Appendix", About This Machine .
Staples are wrongly
positioned.
Originals are not set
correctly.
Check the correct position to place the
originals. For details about how to place
originals with stapling, see "Staple",
Copy and Document Server Reference
.
Paper does not output during
printing with stapling.
When you stop printing while
using the staple function,
paper not stapled during
printing may be left in the
staple unit.
Press the [Clear Modes] key and cancel
copy settings, including stapling.
Saddle-stitched documents
come apart and do not stack
properly.
Certain types of paper are
resistant to folding and open
out after being folded and
stitched.
Use recommended paper. See
"Recommended Paper Sizes and
Types", About This Machine .
You want to check print
quality before making a large
print run.
You can print a single copy
without specifying the setting
again.
Check print quality by printing out only
the first set using the [Sample Copy] key.
See "Finishing", Copy and Document
Server Reference .
You cannot combine several
functions.
Selected functions cannot be
used together.
Check the combination of functions and
make the settings again. See "Function
Compatibility", Copy and Document
Server Reference .
When sorting, the pages are
divided into two blocks.
The memory became full in
the middle of sorting and the
pages were delivered in two
blocks.
In [Copier / Document Server Features],
under [Input / Output], set [Memory Full
Auto Scan Restart] to [Off].
When You Cannot Make Copies As Wanted
37
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