117
10
Appendices
Problem Cause Solution
Refer to
The picture display 
turned off.
Battery is exhausted. Charge the rechargeable battery. P.21
The camera was left unattended 
and unused, so auto power off 
turned it off.
Turn the camera back on. P.23
Part of the screen 
flashes in black.
The screen is highlighted due to an 
overly bright area.
It is recommended that you shoot 
another image while avoiding 
direct sunlight and setting the 
exposure level lower (–).
P.39, 
P. 76
A file cannot be 
deleted.
The file is protected. Unprotect the file. P.89
The SD memory card is locked. Unlock the card. P.20
Cannot format the SD 
memory card.
The SD memory card is locked. Unlock the card. P.20
Other Problems
Problem Cause Solution
Refer to
Cannot load the SD 
memory card.
The card is facing the wrong way. Load correctly. P.22
The camera does not 
operate even when the 
buttons are pressed.
Battery is exhausted. Charge the rechargeable battery. P.21
Camera malfunction Press the POWER button to turn 
the camera off, and then press 
the POWER button to turn the 
camera on again.
P. 23
Remove the battery and load 
it again.
P. 21
The date is incorrect. The correct date/time are not set. Set the correct date/time. P.96
The set date 
disappeared.
The battery was removed. If the battery is removed for 
more than one week, the date 
setting will be lost. Make the 
settings again.
P. 24
Auto power off does 
not work.
Auto power off is set to [Off]. Set the time for auto power off. P.94
The operation sound 
cannot be heard.
[Pets] or [Discreet Mode] is 
selected in scene mode.
Choose another mode. P.50, 
P. 52
The operation sound volume is 
turned off.
Use [Volume Settings] to set 
the volume to a setting other 
than mute.
P. 94
Images do not appear 
on the TV.
The [Video Out Mode] setting is 
incorrect.
Set it to the correct format. P.96
The AV cable is not connected. Connect the AV cable properly. P.91
The TV is not correctly set to 
VIDEO IN.
Check that the TV is correctly set 
to VIDEO IN.
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