Message Cause Solution
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
In [Administrator Tools]
under [System Settings],
priority was specified to be
given to Unauthorized Copy
Prevention Printing set on this
machine.
Cancel [Unauthorized Copy
Prevention Printing] for the printer
driver. For details about how to cancel
the settings, see the printer driver Help.
"Collate Cancelled" Collate was canceled. Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
"You reach the usage limit.
This job has been
cancelled."
The number of pages the
user is permitted to print has
been exceeded.
For details about print volume use
limitation, see Security Guide.
"Receiving data failed." Data reception was aborted. Resend the data.
"Sending data failed." The machine received a
command to stop
transmission from the printer
driver.
Check if the computer is working
correctly.
"The selected paper size is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper size is incorrect.
Specify the correct paper size, and
then print the file again.
"The selected paper type is
not supported. This job has
been cancelled."
Job reset is automatically
performed if the specified
paper type is incorrect.
Specify the correct paper type, and
then print the file again.
When there is a problem with the print settings
Message Cause Solution
"Booklet/Half Fold Error" The job was canceled because
you specified invalid settings for
saddle stitching or half fold.
Check the settings for saddle
stitching or half fold.
"Classification Code is
incorrect."
The classification code has not
been entered, or the
classification code has been
entered incorrectly.
Enter the correct classification
code.
10. Troubleshooting
216
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