Ricoh MP C305SPF - RTB 60 a: DO NOT install Engine firmware v1.53.02

Technical Bulletin PAGE: 1/1
Reissued: 1-Mar-16
Model: GR-C1
Date: 19-Feb-16
No.: RD117060a
RTB Reissue
The items in bold italics ware added.
Important Notice about Engine Firmware v1.53.02
 DO NOT install Engine v1.53.02 (D1185775D) on machines in the field.
 This is because this version has the following firmware bug (Symptom). RCL has
already stopped releasing this version.
SYMPTOM
 Toner spills out from the joint between the ITB unit and waste toner bottle, and/or
 Waste toner drops onto the rear side of the front cover
 In rare cases, the ITB cleaning unit breaks
CAUSE
Engine firmware bug:
The waste toner agitator for the ITB cleaning unit is not driven correctly. As a result of
this bug, a waste toner block occurs in the ITB waste toner tube at the entrance to the
waste toner bottle. The above symptoms occur when the machine is used under these
conditions.
SOLUTION
- Install a newer Engine firmware version (v1.54.02)
Subject: DO NOT install Engine firmware v1.53.02
Prepared by: K.Kunimatsu
From: Field Quality Management Group1, FQM Dept.
Classification:
Troubleshooting
Mechanical
Paper path
Part information
Electrical
Transmit/receive
Action required
Service manual revision
Retrofit information
Product Safety
Other ( )
Tier 2