Message Causes Solutions
"Check whether there are
any network problems."
[13-26]
The "Effective Protocol" and
"SIP Server IP Address"
settings are different, or an
incorrect IP address has been
registered.
• Check that the correct IP address
is specified for the machine in
[System Settings]. For details
about IP address, see "Interface
Settings", Connecting the
Machine/ System Settings .
• For details about network
problems, contact your
administrator.
"Check whether there are
any network problems."
[14-01]
The DNS server, SMTP
server, or folder specified for
transfer to was not found, or
the destination for Internet
Fax around (not through) the
SMTP server could not be
found.
• Check that the following settings
in [System Settings] are listed
correctly.
• DNS server
• Server name and IP address
for the SMTP Server
For details about these settings,
see "Interface Settings" or "File
Transfer", Connecting the
Machine/ System Settings .
• Check that the folder for transfer is
correctly specified.
• Check that the computer in which
the folder for transfer is specified
is correctly operated.
• Check that the LAN cable is
correctly connected to the
machine.
• For details about network
problems, contact the
administrator of the destinations.
• For details about network
problems, contact your
administrator.
Messages Displayed When Using the Facsimile Function
181
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