Problem Possible cause Solution
You cannot print after rebooting
the computer.
The printer may be offline. The procedure in this section is
an example based on Windows
10. The actual procedure may
vary depending on the
operating system you are using.
1. On the [Start] menu, select
[Control Panel] under
[Windows System].
2. Click [View devices and
printers].
3. Click the machine's icon,
and then click [See what's
printing].
4. Click [Printer] on the menu
bar, and then uncheck
[Use Printer Offline].
• If any of these problems persist, turn off the power, pull out the power cord, and contact your sales
or service representative.
7. Troubleshooting
178
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