Problem Cause Solution
Output paper to the stacker
tray does not align properly.
When the paper weight is
280.0 g/m
2
or more, and
the paper size is A3, SRA3
or larger, the output paper
to the stacker tray might fail
to align properly.
Select [ Curl Correction Level: Small],
[ Curl Correction Level: Medium] or
[ Curl Correction Level: Large] under
[Correct Output Paper Curl] in
"Adjustment Settings for Operators".
For details about Adjustment Settings
for Operators, see page 155
"Adjustment Settings for Operators".
Fold
Problems Causes Solutions
Wrinkling occurs when Gate
Fold, Letter Fold-in, or Letter
Fold-out is applied.
Wrinkling can occur if Gate
Fold, Letter Fold-in, or Letter
Fold-out is applied to B4 JIS
(Japanese Industrial
Standard) , A3 , 8
1
/
2
"
14" , 11" 17" , 12"
18" , 8K , or larger
sizes of paper.
When applying Gate Fold, Letter Fold-
in, or Letter Fold-out to paper larger
than A4, we recommend you enable
image reduction and use paper no
larger than A4 .
When you print Z-folded
paper, the machine
indicates that the output tray
is full even though the
amount of output paper on
the tray is less than the stack
capacity.
The Z-fold support tray is not
set.
Set the Z-fold support tray for finisher
or multi-folding unit. For details about
how to add the Z-fold support tray, see
page 59 "Guide to Functions of the
Machine's External Options".
The multi-folding unit outputs
sheets with creased edges
when Gate Fold is applied.
The paper is curled. • Remove the paper, and then
reload it upside down.
• Remove the paper, and then
reload it in the opposite direction.
The position of the fold is
incorrect when Letter Fold-in
is applied to a B5 JIS sheet.
Multi-sheet Fold has been
specified when only one
sheet is being printed.
Change the printer driver Letter Fold-in
settings so that Multi-sheet Fold is not
specified.
7. Troubleshooting
236