i
Confidential
CONTENTS
SAFETY INFORMATION ...........................................................................................vi
CHAPTER 1 SUPPLEMENTAL SPECIFICATIONS
1. GENERAL ................................................................................................................................... 1-1
2. NETWORK CONNECTIVITY ....................................................................................................... 1-2
3. SERVICE INFORMATION ........................................................................................................... 1-3
4. MEDIA SPECIFICATIONS .......................................................................................................... 1-4
5. FAX .............................................................................................................................................. 1-5
6. COPY ........................................................................................................................................... 1-6
7. SCANNER ................................................................................................................................... 1-7
CHAPTER 2 ERROR INDICATIONS AND TROUBLESHOOTING
1. INTRODUCTION ......................................................................................................................... 2-1
1.1 Precautions ......................................................................................................................... 2-1
1.2 Checks before Commencing Troubleshooting .................................................................... 2-3
2. OVERVIEW ................................................................................................................................. 2-5
2.1 Cross-section Drawing ........................................................................................................ 2-5
2.1.1 Printer part .............................................................................................................. 2-5
2.1.2 Scanner part ........................................................................................................... 2-6
2.2 Paper Feeding .................................................................................................................... 2-7
2.2.1 Printer part .............................................................................................................. 2-7
2.2.2 Scanner part ........................................................................................................... 2-8
2.3 Operation of Each Part and Location of Parts .................................................................... 2-9
2.4 Block Diagram .................................................................................................................. 2-11
2.5 Main Components ............................................................................................................. 2-12
3. ERROR INDICATIONS .............................................................................................................. 2-14
3.1 Error Codes ...................................................................................................................... 2-14
3.2 Error Message .................................................................................................................. 2-22
3.3 Communication Errors ...................................................................................................... 2-29
4. TROUBLESHOOTING .............................................................................................................. 2-33
4.1 Error Cause and Remedy ................................................................................................. 2-33
4.2 Troubleshooting for Paper Feeding Problems .................................................................. 2-56
4.2.1 No paper feeding from paper tray ........................................................................ 2-56
4.2.2 No paper feeding from manual feed slot .............................................................. 2-57
4.2.3 Multiple sheets of paper are fed ........................................................................... 2-57
4.2.4 Paper becomes wrinkled ...................................................................................... 2-58