Ricoh SP 330DN Field Service Manual

6.Troubleshooting
172
No.
Type
Error Name/Error Condition/Major Cause/Solution
1. Turn the power OFF and ON.
2. Replace the polygon mirror motor/ laser unit.
3. Replace the interface harness of the laser unit.
4. Replace the main board.
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC203
D
Polygon mirror motor off timeout error
The polygon mirror motor does not leave the READY status within 20 sec. after the
polygon mirror motor was switched off.
 Polygon mirror motor/LD driver board harness loose or disconnected
 Polygon mirror motor/LD driver board defective
1. Turn the power OFF and ON.
2. Replace the polygon mirror motor/ laser unit.
3. Replace the interface harness of the laser unit.
4. Replace the main board.
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC204
D
Polygon mirror motor lock signal error
The signal remains HIGH for 0.2 sec. (or 4 times in 50msec of polling) while the
polygon mirror motor is rotating.
Polygon mirror motor/LD driver board defective
1. Turn the power OFF and ON.
2. Replace the polygon mirror motor/ laser unit.
3. Replace the interface harness of the laser unit.
No.
Type
Error Name/Error Condition/Major Cause/Solution
SC220
D
Beam synchronization error
The laser synchronization detection signal for the LD is not output within 0.4 sec.
after the laser unit has turned on.
 Disconnected cable from the laser synchronization detector defective
connection
 Defective laser synchronization detector/ main board
 The beam does not enter the laser synchronization detector
1. Turn the power OFF and ON.
2. Replace the polygon mirror motor/ laser unit.
3. Replace the interface harness of the laser unit.
4. Replace the main board.

Ricoh SP 330DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printing colors	Black, White
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Multi-Purpose tray	Yes
Total input capacity	550 sheets
Total output capacity	125 sheets
Paper tray media types	-
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Sound pressure level (printing)	- dB
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Energy Star Typical Electricity Consumption (TEC)	0.41 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm