Ricoh SP 330DN - Settings for @Remote Service (for MF Models)

2.Installation
15
Settings for @Remote Service (for MF Models)
 Prepare the necessary equipment and check the following points before you visit the customer
site. For details, ask the @Remote key person.
 For information on how to enter the "Maintenance Mode (SP mode)", contact the supervisor in
your branch office.
 Make sure that the latest version of the firmware is installed on the machine.
Check Points before Making @Remote Settings
1. The following settings must be correctly programmed.
 Using Proxy server is enabled
 Proxy server IP address
 Proxy server Port number
 Proxy User ID
 Proxy Password
Item
Settings
Using Proxy server is
enabled
Four-line LCD panel: SP menu > [@Remote] > [Remote Service]
> [HTTP Proxy Use]
Touch panel: SP menu > [@Remote] > [Remote Service] > [Use
Proxy]
Proxy server IP
address
Four-line LCD panel: SP menu > [@Remote] > [Remote Service]
> [HTTP Proxy Host]
Touch panel: SP menu > [@Remote] > [Remote Service] >
[Proxy Host]
Proxy server Port
number
Four-line LCD panel: SP menu > [@Remote] > [Remote Service]
> [HTTP Proxy Port]
Touch panel: SP menu > [@Remote] > [Remote Service] >
[Proxy PortNumber]
Proxy User ID
Four-line LCD panel: SP menu > [@Remote] > [Remote Service]
> [HTTP Prox AutUsr]
Touch panel: SP menu > [@Remote] > [Remote Service] >
[Proxy User Name]
Proxy Password
Four-line LCD panel: SP menu > [@Remote] > [Remote Service]
> [HTTP Prox AutPass]
Touch panel: SP menu > [@Remote] > [Remote Service] >
[Proxy Password]
2. Get a Request Number.
3. Enter the "Maintenance Mode (SP mode)".
4. Check if the function flag is "Disable (Default)".