Ricoh SP 330DN - Page 26

2.Installation
14
Error Codes
When other errors occur, check the following error code list.
SP menu > [@Remote] > [Remote Service] > [Instl: ErrorCode]
Caused by Operation Error, Incorrect Setting
Code
Meaning
Solution/ Workaround
-12003
Attempted registration without execution of a
confirmation and no previous registration.
Perform Confirmation before attempting
the Registration.
-12004
Attempted setting with illegal entries for
certification and ID2.
Check the ID2 of the machine.
-12006
A confirmation request was made after the
confirmation had been already completed.
Execute registration.
-12008
Update certification failed because mainframe
was in use.
Check the machine condition. If the
machine is in use, try again later.
Error Caused by Response from GW URL
Code
Meaning
Solution/ Workaround
-2387
Not supported at the Service Center
-2389
Database out of service
-2390
Program out of service
-2391
Two registrations for the same mainframe
Check the registration condition of the
machine
-2392
Parameter error
-2393
External RCG not managed
-2394
Mainframe not managed
-2395
Box ID for external RCG is illegal.
-2396
Mainframe ID for external RCG is illegal.
-2397
Incorrect ID2 format
Check the ID2 of the machine.
-2398
Incorrect request number format
Check the Request No.