6.Troubleshooting 
171 
Service Call 
Service Call Conditions 
The ‘SC Table’ section shows the SC codes for controller errors and other errors. The latter are put into 
four types. The type is determined by their reset procedures. The table shows the classification of the 
SC codes. 
To prevent damage to the machine, the main machine 
cannot be operated until the SC has been reset by a 
service representative (see the note below). 
Enter "Maintenance mode (SP 
menu)", and select [Fuser SC 
Reset], and turn the main power 
switch off and on. * 
SCs that disable only the features that use the defective 
item. Although these SCs are not shown to the user 
under normal conditions, they are displayed on the 
operation panel only when the defective feature is 
selected. 
Turn the main power switch off 
and on. 
The SC history is updated. The machine can be 
operated as usual. 
The SC will not be displayed. 
Only the SC history is updated. 
Turning the main power switch off then on resets SCs 
displayed on the operation panel. These are re-
displayed if the error occurs again. 
Turn the main power switch off 
and on. 
 
To prevent damage to the machine, the machine cannot be operated until the fusing related SC has 
been reset by a service representative. 
The SC reset procedure is as follows ; 
1.  Enter the "Maintenance mode (SP menu)". 
2.  Select [Fuser SC Reset] 
Four-line LCD panel: [Engine maintenance] > [Fuser SC Reset]. 
Touch panel: [Engine Service Setting] > [Fuser SC Reset]. 
3.  Press "Execute", and then turn the machine off and on. 
SC 2xx (Laser Optics Errors) 
Error Name/Error Condition/Major Cause/Solution 
Polygon mirror motor on timeout error 
The polygon mirror motor does not reach the targeted operating speed within 10 sec. 
after turning on. 
  Polygon mirror motor/LD driver board harness loose or disconnected 
  Polygon mirror motor/LD driver board defective