Problem Cause Solution
Image position differs from the
display.
The page layout settings are not
configured correctly.
PCL 5e
On the printer driver's
[Paper] tab, select [Print
On] box, and then select
the desired size.
PCL 6 / PostScript 3
On the printer driver's
[Detailed Settings] tab,
click [Basic] in "Menu:",
and then select the desired
size in the "Print On:" list.
Lines of garbled or unwanted
alphanumeric characters
appear.
An incorrect printer language
might have been selected.
Select the correct printer driver,
and then print the file again.
Images are cut off, or excess is
printed.
You may be using paper smaller
than the size selected in the
application.
Use the same size paper as that
selected in the application. If
you cannot load paper of the
correct size, use the reduction
function to reduce the image,
and then print. For details about
the reduction function, see the
printer driver Help.
Photo images are grainy. Some applications print at a
lower resolution.
Use the application's or printer
driver's settings to specify a
higher resolution. For details
about printer driver's settings,
see the printer driver Help.
A solid line is printed as a
dashed line or appears blurred.
Dither patterns do not match.
PostScript 3
Change the dithering
settings on the printer
driver. For details about
the dithering settings, see
the printer driver Help.
3. Troubleshooting
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