Error Code Solution
1XXX32 to 1XXX84 An error occurred while sending a fax.
• Check if the telephone line is properly connected to the
machine.
• Disconnect the telephone line cord from the machine,
and connect the cord to a telephone. Check if you can
make calls using the telephone. If you cannot make calls
this way, contact your telephone company.
• If the problem persists, contact your sales or service
representative.
2XXX14 The machine was not able to print the received fax, or the
machine's memory reached its capacity while receiving a fax
because the document was too large.
• The paper tray was empty. Load paper in the paper tray.
See page 71 "Loading Paper".
• The tray selected in [Select Paper Tray] under [Fax
Features] did not contain A4, Letter, or Legal size paper.
Load valid size paper in the tray, and configure the
paper size settings under [Tray Paper Settings]
accordingly.
• A cover or tray was open. Close the cover or tray.
• There was a paper jam. Remove the jammed paper. See
page 295 "Removing Paper Jams".
• A print cartridge was empty. Replace the print cartridge.
See page 273 "Replacing the Print Cartridge".
• The received fax was too large. Ask the sender to re-send
the document in parts as several smaller faxes, or to send
the fax at a lower resolution.
2XXX32 to 2XXX84 An error occurred while receiving a fax.
• Check if the telephone line is properly connected to the
machine.
• Disconnect the telephone line cord from the machine,
and connect the cord to a telephone. Check if you can
make calls using the telephone. If you cannot make calls
this way, contact your telephone company.
• If the problem persists, contact your sales or service
representative.
10. Troubleshooting
330
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