Ricoh SP C352dn User Manual

Specifying a Paper Type............................................................................................................................. 57
Configuring Envelope Settings Using the Control Panel...........................................................................57
3. Troubleshooting
When a Panel Tone Beeps.............................................................................................................................. 59
When Checking the Indicator Lamps, Status Icons, and Messages on the Control Panel.........................60
Indicators...................................................................................................................................................... 60
Checking Printer Status and Settings.......................................................................................................... 60
When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing................................................... 61
If USB Connection Fails................................................................................................................................... 64
When Messages Are Displayed.....................................................................................................................65
Status Messages.......................................................................................................................................... 65
Alert Messages (Displayed on the Control Panel).................................................................................... 66
Alert Messages (Printed on Error Logs and Reports)................................................................................ 72
When You Cannot Print................................................................................................................................... 79
When the Data In Indicator Does Not Light Up or Flash..........................................................................82
Other Printing Problems................................................................................................................................... 83
When You Cannot Print Properly................................................................................................................83
Paper Misfeeds Occur Frequently..............................................................................................................89
Additional Troubleshooting.........................................................................................................................93
The Printed Image is Different from the Image on the Computer............................................................. 97
When Printer Is Not Functioning Properly............................................................................................... 100
When PictBridge Printing Does Not Work...................................................................................................102
Removing Jammed Paper..............................................................................................................................103
Paper Misfeed Message (A1)..................................................................................................................105
Paper Misfeed Message (A2)..................................................................................................................107
Paper Misfeed Message (B).....................................................................................................................109
Paper Misfeed Message (C).................................................................................................................... 111
Paper Misfeed Message (Y).....................................................................................................................113
Paper Misfeed Message (Z).....................................................................................................................115
Trademarks.....................................................................................................................................................118
2

Ricoh SP C352dn Specifications

General

Color	Yes
Print technology	LED
Duplex printing mode	Manual
Time to first page (black, normal)	6 s
Time to first page (color, normal)	7.8 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Control type	Touch
Product color	White
Display diagonal	4.3 \
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1200 W
Power consumption (ready)	40.2 W
Power consumption (printing)	- W
Energy Star Typical Electricity Consumption (TEC)	1.16 kWh/week
Printer fonts	PCL, PostScript
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	75000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PDF, PostScript 3
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
Total input capacity	- sheets
Maximum input capacity	2100 sheets
Total number of input trays	-
Paper tray media types	Bond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Letterhead, Plain paper, Pre-Printed, Recycled paper, Thick paper, Thin paper
Paper tray media weight	56 - 220 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B4, B5, B6
Maximum ISO A-series paper size	A4
Optional connectivity	Parallel, Wireless LAN
USB 2.0 ports quantity	2
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Sound pressure level (printing)	- dB
Cables included	AC

Weight and Dimensions

Depth	515 mm
Width	400 mm
Height	387 mm