Ricoh SP C352dn User Manual

When Printer Is Not Functioning Properly
Problem Solutions
Paper is not fed from the
selected tray.
When you are using a Windows operating system, the printer
driver settings override those set using the control panel. Set the
input tray you want using the printer driver.
For details, see the printer driver's Help.
Prints do not stack properly. • Paper is damp. Use paper that has been stored properly. See
page 39 "Paper Precautions".
• If printed sheets come out curled, use the standard tray
extension. See page 10 "Guide to Components".
It takes too long to turn on the
printer.
If the printer is turned off while accessing the hard disk (for
example: during file deletion), the printer will require more time to
power-up the next time it is turned on. To avoid this time delay, do
not turn the printer off while it is in operation.
It takes too long to resume
printing.
• The data is so large or complex that it takes time to process it.
If Data In indicator is flashing, the data is being processed.
Wait until it resumes.
• The printer was in the Energy Saver mode or the Sleep mode.
To recover from these modes, the printer must warm up, and
this takes time until printing starts. For details, see page 24
"Saving Energy".
It takes too long to complete the
print job.
• Photographs and other data-intensive pages take a long time
for the printer to process, so wait when printing such data.
Changing the settings with printer driver may help to speed up
printing. For details, see the printer driver's Help.
• The data is so large or complex that it takes time for the printer
to process it. If Data In indicator is flashing, the data is being
processed. Wait until it resumes.
• If "Waiting for print data..." appears on the display, the printer
is now warming up. Wait for a while. The printer is adjusting
the color registration. Wait for a while.
Attached options are not
detected in the printer
properties.
The computer and printer are not in bidirectional communication.
You must configure attached options in the printer properties. For
details, see the printer driver's Help.
3. Troubleshooting
100

Ricoh SP C352dn Specifications

General

Color	Yes
Print technology	LED
Duplex printing mode	Manual
Time to first page (black, normal)	6 s
Time to first page (color, normal)	7.8 s
Print speed (black, normal quality, A4/US Letter)	30 ppm
Control type	Touch
Product color	White
Display diagonal	4.3 \
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	1200 W
Power consumption (ready)	40.2 W
Power consumption (printing)	- W
Energy Star Typical Electricity Consumption (TEC)	1.16 kWh/week
Printer fonts	PCL, PostScript
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	75000 pages per month
Number of print cartridges	4
Page description languages	PCL 5c, PCL 6, PDF, PostScript 3
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2
Windows operating systems supported	Windows 10, Windows 7, Windows 8, Windows 8.1
Total input capacity	- sheets
Maximum input capacity	2100 sheets
Total number of input trays	-
Paper tray media types	Bond paper, Card stock, Coated paper, Envelopes, Glossy paper, Labels, Letterhead, Plain paper, Pre-Printed, Recycled paper, Thick paper, Thin paper
Paper tray media weight	56 - 220 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B4, B5, B6
Maximum ISO A-series paper size	A4
Optional connectivity	Parallel, Wireless LAN
USB 2.0 ports quantity	2
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Sound pressure level (printing)	- dB
Cables included	AC

Weight and Dimensions

Depth	515 mm
Width	400 mm
Height	387 mm