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Procedure During 12-month Warranty Period
Any camera which proves defective during the 12-month warranty period should be returned
to the dealer from whom you purchased the camera or to the manufacturer. If there are no
representatives of the manufacturer in your country, send the camera to the manufacturer, with
postage prepaid. In this case, it will take a considerable length of time before the camera can be
returned to you owing to the complicated customs procedures required. If the camera is covered by
warranty, repairs will be made and parts replaced free of charge, and the camera will be returned to
you upon completion of servicing. If the camera is not covered by warranty, regular charges of the
manufacturer or of its representatives will apply. Shipping charges are to be borne by the owner.
If your camera was purchased outside of the country where you wish to have it serviced during
the warranty period, regular handling and servicing fees may be charged by the manufacturer’s
representatives in that country. Notwithstanding this, your camera returned to the manufacturer will
be serviced free of charge according to this procedure and warranty policy. In any case, however,
shipping charges and customs clearance fees to be borne by the sender. To prove the date of your
purchase when required, please keep the receipt or bills covering the purchase of your camera for
at least a year. Before sending your camera for servicing, please make sure that you are sending
it to the manufacturer’s authorized representatives or their approved repair shops, unless you
are sending it directly to the manufacturer. Always obtain a quotation for the service charge, and
only after you accept the quoted service charge, instruct the service station to proceed with the
servicing.
• This warranty policy does not affect the customer’s statutory rights.
• The local warranty policies available from our distributors in some countries can supersede this
warranty policy. Therefore, we recommend that you review the warranty card supplied with your
product at the time of purchase, or contact our distributor in your country for more information
and to receive a copy of the warranty policy.
The CE Mark is a Directive conformity mark of the European Union.
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