Your exclusive contact for complaints and customer service requests is an authorized
Riese&Müller dealer.
We will be happy to provide the name and contact information of the authorized dealer that
is closest to you. Or, you can find a list of authorized dealers at www.r-m.de.
If you need any repair of your Riese&Müller E-Bike you should contact your authorized dealer
right away to schedule the repair to make sure that your repair will be handled in the quickest
and most cost-eective way.
To ensure the longest possible lifespan and durability of the components, you must strictly
adhere to the installation instructions of the manufacturer (including the torque to be applied
to screws at sections 7.4.3 through 7.4.5., beginning on page 46 and the specified maintenance
intervals.
Failure to observe the installation instructions and maintenance intervals may render thewarran-
ty void and absolve the manufacturers from liability for defects.
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