your purchase, Ring will replace the stolen device at no charge to
you. This theft protection is not transferable and applies only to the
original consumer purchaser. Coverage of this theft protection is
limited to one (1) replacement only for each Ring camera or door-
bell product that you have purchased. Theft protection does not
apply to any products purchased from third party sellers on eBay
and other online marketplaces. Any claim based on theft of your
Ring camera or doorbell product must be submitted within fifteen
(15) days of the theft and include the original sales receipt, and a
copy of a police report evidencing that you reported the theft to the
police. Failure to report the theft to police voids this theft protection.
For Consumers in Australia
Our goods come with guarantees that cannot be excluded
under the Australian Consumer Law. You are enti-
tled to a replacement or refund for a major failure and
compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure. Goods presented for repair may
be replaced by refurbished goods of the same type rather than being
repaired. Refurbished parts may be used to repair the goods.
I. LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You
may also have other rights, which vary from jurisdiction to jurisdiction.
Some jurisdictions, such as Australia, do not allow the exclusion or
limitation of incidental or consequential damages, so the limitation
or exclusion under this Limited Warranty may not apply to you. Please
keep your dated sales receipt; it is required for all warranty requests.
Except as otherwise provided by the Australian Consumer Law, any
dispute or controversy regarding this Limited Warranty arising from
your use of your Ring products will be resolved by final and bind-
ing bilateral arbitration in accordance with the “Dispute Resolution”
section of the Terms of Service, found ring.com/terms.
1. WHAT THE WARRANTY COVERS
For a period of one (1) year from the date of purchase of your
Ring product, or one (1) year from the date of receipt of your
replacement Ring product (see Section II below for details), Ring
LLC (“Ring”) will, at its sole option, repair or replace any Ring prod-
ucts that malfunction due to defective parts or workmanship at no
charge to you. This warranty is not transferable and applies only to
the original consumer purchaser. Ring may, in its sole discretion,
make any repair or replacement with new or refurbished product
or components. If the product or component requiring repair or
replacement is no longer available, Ring may, in its sole discretion,
replace such product with a similar product of similar function.
2. WHAT THE WARRANTY DOES NOT COVER
Repair service, damage due to misuse, abuse, negligence or casu-
alty (e.g., fire), acts of God (including but not limited to lightning,
flood, tornado, earthquake, or hurricane), and consumable parts
(including batteries) are not covered by this warranty. Damage
from unauthorized service or modification of the product or of
any furnished component will void this warranty in its entirety. This
warranty does not include reimbursement for inconvenience, instal-
lation, loss of use, or unauthorized service. In addition, this warranty
does not cover any losses, injuries to persons, loss of property or
general damages. This warranty, our theft protection, and commu-
nity support services do not apply to any products purchased from
third party sellers on eBay and other online marketplaces. We
strongly suggest that you do not buy Ring products from any unau-
thorized sellers, as such products may be used, defective, counter-
feit or may not be designed for use in your country. This warranty
covers only Ring products and is not extended to other equipment,
components, or devices that a customer uses in conjunction with
our products. Except in relation to any guarantees you may be
entitled to under the Australian Consumer Law, Ring’s maximum
liability under this warranty is limited to the original purchase price
of the Ring product in question. THIS WARRANTY IS EXPRESSLY IN
LIEU OF ALL OTHER WARRANTIES, (EXCEPT THOSE GUARANTEES
YOU MAY BE ENTITLED TO UNDER THE AUSTRALIAN CONSUMER
LAW), EXPRESSED OR IMPLIED, INCLUDING ANY WARRANTY,
REPRESENTATION OR CONDITION OF MERCHANTABILITY OR THAT
THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE,
AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES. IF RING LLC CANNOT LAWFULLY
DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE
EXTENT PERMITTED BY LAW AND EXCEPT IN RELATION TO ANY
GUARANTEES YOU MAY BE ENTITLED TO UNDER THE AUSTRA-
LIAN CONSUMER LAW, ALL SUCH WARRANTIES SHALL BE LIMITED
IN DURATION TO THE DURATION OF THIS EXPRESS LIMITED
WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE. SOME
JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A
STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITA-
TIONS MAY NOT APPLY TO YOU. EXCEPT AS OTHERWISE PROVIDED
BY THE AUSTRALIAN CONSUMER LAW, REPAIR OR REPLACEMENT
SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL
BE NO LIABILITY ON THE PART OF RING LLC FOR ANY SPECIAL, INDI-
RECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT
NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER
OR NOT FORESEEABLE. SOME JURISDICTIONS, SUCH AS THOSE IN
WHICH THE AUSTRALIAN CONSUMER LAW APPLIES, DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUEN-
TIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSIONS MAY
NOT APPLY TO YOU.
This limited warranty gives you specific rights. You may have addi-
tional rights under applicable law, and this limited warranty does
not aect such rights.
II. THEFT PROTECTION
If your Ring camera or doorbell product is stolen at any time after your
purchase, Ring will replace the stolen device at no charge to you. This
theft protection is not transferable and applies only to the original
consumer purchaser. Coverage of this theft protection is limited to one
(1) replacement only for each Ring camera or doorbell product that
you have purchased. Theft protection does not apply to any products
purchased from third party sellers on eBay and other online market-
places. Any claim based on theft of your Ring camera or doorbell prod-
uct must be submitted within fifteen (15) days of the theft and include
the original sales receipt, and a copy of a police report evidencing that
you reported the theft to the police. Failure to report the theft to police
voids this theft protection.
III. HOW TO OBTAIN SERVICE / REPLACEMENT
To obtain the benefit of the above limited warranty or theft protection,
please contact Ring community support at:
• help@ring.com
• +61 2 8294 9169
• 1300 205 983 (Toll Free)
For warranty requests where the Australian Consumer Law does not
apply: Please be prepared to describe the product that needs service,
the nature of the problem and to provide proof of purchase. You will
also be required to return your existing device in accordance with
directions that will be provided by Ring. Ring has no warranty obli-
gations with respect any products that are excluded from warranty
pursuant to Paragraph 2 above, as reasonably determined by Ring, and
the owner of such device shall bear all shipping costs for the return of
such product to owner. Any claim under this Limited Warranty must
be submitted to Ring before the end of the warranty period described
above. Please allow up to fourteen (14) business days for your
warranty request to be processed. For replacement requests: Please
be prepared to describe the product that needs to be replaced and
a copy of the police report. Please allow up to fourteen (14) business
days for your replacement to be processed.
Ring LLC 1523 26th St. Santa Monica, CA 90404
© 2021 Ring LLC or its affiliates. Ring and all related
marks are trademarks of Ring LLC or its affiliates. 22-003162-01
取得審驗證明之低功率射頻器材，非經核准，公司、商號或
使用者均不得擅自變更頻率、加大功率或變更原設計之特性
及功能。
低功率射頻器材之使用不得影響飛航安全及干擾合法通信；
經發現有干擾現象時，應立即停用，並改善至無干擾時方得
繼續使用。
前述合法通信，指依電信管理法規定作業之無線電通信。
低功率射頻器材須忍受合法通信或工業、科學及醫療用電波
輻射性電機設備之干擾。
「應避免影響，附近雷達系統之操作」
This device complies with Industry Canada licence-exempt RSS standard(s).
Operation is subject to the following two conditions:
(1) this device may not cause interference, and
(2) this device must accept any interference, including interference
that may cause undesired operation of the device.
This Class B digital apparatus complies with Canadian ICES-0003.
Le présent appareil est conforme aux CNR d'Industrie Canada
applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'utilisateur de l'appareil doit accepter tout brouillage
radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement.
This equipment complies with IC radiation exposure limits set forth for an
uncontrolled environment. The antenna should be installed and operated
with minimum distance of 20 cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
Cet appareil est conforme aux limites d'exposition aux rayonnements de la
IC pour un environnement non contrôlé. L'antenne doit être installé de façon
à garder une distance minimale de 20 centimètres entre la source de
rayonnements et votre corps.
L'émetteur ne doit pas être colocalisé ni fonctionner conjointement avec à
autre antenne ou autre émetteur.
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