ring Base Station User Manual

FAQs
My door/window trim makes it
hard to place my Ring Contact
Sensor. Can I adjust the sensor
so it fits?
Yes. The Contact Sensor can be mounted in
any direction. For the sensor to work properly,
the lines on the sensor and magnet must be
aligned and the sensor and magnet must be no
more than 1/2” apart. If your molding is angled,
the Contact Sensor can still work while tilted.
Be sure to verify that the sensor works properly
once you’ve installed it on molding.
How should I test my system
during Practice Mode?
(Ring Protect Plus subscribers only)
You should test your sensors and make sure you
can arm and disarm your system. Make sure that
the sensors become faulted appropriately and
only report when something is wrong. Try arming
and disarming your system on the Keypad and
the Ring app. When the system is armed, fault a
sensor and let the alarm sound. During the 7-day
Practice Mode, when you set off your alarm, the
monitoring station does not call you or dispatch
emergency responders. This makes Practice
Mode a great time to learn about what happens
when your system alarms. Once your Professional
Monitoring is activated, they will reach out to you
and dispatch emergency responders if they
are needed.
How long does it take for the
monitoring station to call me
after an alarm happens?
(Ring Protect Plus subscribers only)
The monitoring station calls you once the alarm
has been active for thirty seconds. If you disarm
the system before the alarm is active for thirty
seconds, the monitoring station does not call you
or dispatch emergency responders.
Also, entry delay affects this window. If a mode
has a thirty second entry delay, Ring Alarm waits
thirty seconds before sounding its alarm, and
the monitoring station waits an additional thirty
seconds before calling you.
Does the central monitoring
station have access to my Ring
cameras?
No. They only receive information about your
Ring Alarm.
What happens if an alarm
occurs when my power is out?
Ring Alarm includes battery and cellular backup
for this reason. If the power goes out, your Base
Station remains powered for up to 24 hours and
continues to monitor your sensors. If your system
is professionally monitored, and an alarm occurs
when internet is down, cellular backup sends the
signal to the monitoring center.
2726

ring Base Station Specifications

General

Operating Temperature	32°F to 104°F (0°C to 40°C)
Connectivity	Wi-Fi
Backup Battery	24-hour backup
Siren	104 dB
Compatibility	Ring Alarm devices, select Z-Wave devices
Power Source	Plug-in AC Adapter