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ComColor GD Series Troubleshooting Guide
The staple unit (punch unit, top
tray unit, stacking tray unit,
booklet tray unit, tri-fold output
tray unit) of the finisher is not
connected. Check. (The job was
deleted.)
Each unit (staple unit, punch unit, top tray unit, stacking tray unit, booklet
tray unit, tri-fold output tray unit) of the multifunction finisher is not
connected. Contact your dealer or authorized service representative.
Failed to lower the Stacking Tray.
Check the tray of the finisher.
Something may be obstructing the stacking tray. Make sure that nothing
is placed below or near the tray.
Job name:
Cannot print due to failure of the
staple unit (punch unit, top tray,
stacking tray, booklet unit, tri-
fold output tray) of the finisher.
Printing without using the staple
unit (punch unit, top tray,
stacking tray, booklet unit, tri-
fold output tray) is possible. (The
job was deleted.)
Each unit (staple unit, punch unit, top tray unit, stacking tray unit, booklet
tray unit, tri-fold output tray unit) of the multifunction finisher cannot be
used. Contact your dealer or authorized service representative. If you
touch [Close], you can continue using the machine except for the unit that
has an error.
Job name:
Paper size that cannot be output
with the Z-fold setting is
included. Check the print data.
(The job was deleted.)
A size of original that cannot be used with [Mixed Size Z-fold] is included.
[Mixed Size Z-fold] can only be used with the combinations of A4 and A3,
B5 and B4, and Letter-R and Ledger. Check the original size.
This paper size cannot be output
with the current paper fold
setting. Check the orientation or
settings of the set paper.
Touch [Close], change the settings, and send the data again.
For more information on the paper sizes and orientations that can be
used when folding the paper, see "Fold" and "Booklet Binding" in the
"User's Guide".
Check the auto-control stacking
tray.
The guides of the auto-control stacking tray are not properly set.
Check.
Paper is not appropriately loaded
in the stacking tray of High
Capacity Stacker. Check the
stacking tray.
The paper guides of the high capacity stacker are not set in their proper
positions and the paper is not aligned. Check the printouts.
To output irregular sized paper, it is necessary to register the paper size
to the machine in advance. Contact your administrator for details.
Message Action to Take
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