ComColor GD Series Troubleshooting Guide
I have to wait before using the machine, because it is always in sleep state when I try to use it.
The [Auto Sleep] setting has been configured for [Power Saving Setting] in the administrator menu. The
machine automatically enters sleep state after a fixed period (1 to 60 minutes).
Contact your administrator.
What is the [Offset Output] setting?
This function enables the machine to stack each set of printed documents slightly apart from each other when
they are output, making them easy to separate.
This setting is available when the optional multifunction finisher, face down finisher, or high capacity stacker is
connected.
Can I print without my IC card?
Certain [Login Method] settings configured by the administrator may allow you to log in using an IC card or PIN
code. Depending on the setting, you may be able to log in without the IC card if you enter the PIN code.
Contact your administrator.
Can I print without a margin?
No, you cannot. Printouts always have a blank margin, regardless of the data size.
What is the Storage function?
The Storage function enables scanned originals or print data sent from a computer to be saved to the internal
hard disk of this machine. This function is useful for saving documents that are printed frequently.
How can I check the current status of a job, or the details of completed jobs?
Press the [Job Status] key on the operation panel. The [Job Status] screen is displayed. You can check the
details of jobs that are being processed, idle jobs, and completed jobs.
How can I check the IP address of this machine?
You can check the IP address of the machine by touching [System Info] - [Machine Info] from the [Home1]
screen.
How can I reduce ink setoff?
Set [Image Quality] to [CMY Print] in the [Image] tab on the printer driver screen. The fixation of ink will
improve and help prevent ink from transferring onto adjacent sheets.
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