Rittal RIMATRIX5 PMC12 User Manual

Troubleshooting Guide
UPS-Manual
26
EN
6. Troubleshooting Guide
6.1. Troubleshooting
When the UPS malfunctions during operation, you may check the following:
a. Is the input and output wiring correct?
b. Is the input voltage of the Utility within the input window of the UPS?
In case of problems or if symptoms still exist, please carry out the following steps. If the problem
persists, please contact your local distributor for help.
Situation Check Items Solution
UPS Red Fault LED
lights up:
Check the error code
shown on the LCD
screen
1.Er05, &
2.Er0
6, Er10, Er12,
Er28 &
3.EPO
4.Er11
5.Er15
6.Er16, Er27
7. Er21
8.Er24
9.other error code
1.
Check to see if the battery
connection is properly done, then
re-
charge the batteries for 8 hours
to see whether the UPS may
backup normally; otherwise,
consult your local distributor right
away.
2. Remove some uncritical load at
the UPS output
end. If any
damage of the coating of AC
power cord, please replace a new
one.
3. Remove the short circuit
occurred at the EPO terminal.
4. Remove the objects blocked on
the ventilation holes.
5. Make sure the UPS is operated
normally. If it is on CVCF mod
e,
you have to turn off and turn on
the UPS again.
6. All of the
parameters except ID
Number in the parallel UPS must
be same. Please refer chapter 5.5
to set them again
7. Reconnect the RJ-
45 wire or set
a UPS with ID=1.
8. W
hen the UPS is on CVCF
mode, it is prohibited to have
bypass input. You have to turn off
the UPS and bypass input and re-
start the UPS.
9. Consult your local distributor
for
help.
UPS fails to offer
battery backup or its
back up time is
shorter than its
calculation.
If the backup time is still too short
after 8
hours of charge, please
contact your local distributor
for
battery replacement.
UPS locks itself and
it can not be turned
off.
Please refer to chapter 5.6
to
troubl
e shoot the problem;
otherwise, consult your local
distributor for help.

Rittal RIMATRIX5 PMC12 Specifications

General

Brand	Rittal
Model	RIMATRIX5 PMC12
Category	UPS
Language	English