Product Warranty
i Robostar Co., Ltd
Regarding Product Warranty
Robostar products are manufactured under strict quality control and all Robostar products
are covered under one year warranty from the date of manufacture. We offer free services
during this warranty period only for mechanical breakdowns caused by faults by Robostar or
breakdowns which arise from problem in design and manufacturing faults during normal use.
No free service is provided in the following occasions.
(1) After the warranty period expires
(2) Mechanical troubles caused by inappropriate repairs, alteration, movement and
other negligent handling directed by your company or a third party.
(3) Mechanical troubles caused by use of other products than the ones assigned by our
company, such as components and grease
(4) Mechanical troubles caused by fires, disasters, earthquakes, storm and flooding and
other natural disasters
(5) Malfunction due to use in environment beyond our product specifications, such as in
excretions and flooding
(6) Malfunction due to normal wear of consumable parts
(7) Malfunction due to lack of carrying out maintenance work checklist as listed in User
Manual and Handling Manual
(8) Damage not included in robot repair costs
Address and Contact Details for Robostar Co., Ltd
Head Office and Factory
700, Suin-ro, Sangnok-gu,
Ansan-City, Gyeonggi-do, Republic of
South Korea (426-220)
2
nd
Factory
108, Saneop-ro, Gwonseon-gu,
Suwon-City, Gyeonggi-do, Republic of
South Korea (441-813)
Service Inquiry and Product Inquiry
- Sales Inquiry
TEL. 031-400-3600
FAX. 031-419-4249
- Customer Inquiry
TEL. 1588-4428
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