Urisys - Operator’s Manual V.
E INVALID PASSWORD! Cause: The entered password doesn’t match.
Action: Enter a correct password.
E INVALID OP.ID! Cause: The entered operator ID is not valid.
Action: Enter a valid operator ID.
E LIST DOWNLOAD FAILED Cause: The new operator ID list download failed.
Action: No action. After seconds next state starts with old list if there was.
E NO VALID LIST! Cause: There is no valid list at all in the device.
Action: Try to download an operator ID list from the host or continue without
authenticated operator.
CHECK MEASUREMENT Analyzer prints out software and chip version number and -digit numbers
without naming the parameters.
Cause: Service function is activated.
Action: Press the “Back” function key to return to the main menu.
VALUES OBTAINED ARE
IMPLAUSIBLE WHEN COMPARED
WITH THOSE FROM VISUAL
EVALUATION
Cause: Test strip incorrectly positioned, uncharacteristic test pad colors, proper
incubation intervals not kept to during serial measurements. The wrong test strip,
such as Combur
Test
®
test strips, may have been used.
Action: Repeat the measurement with a new instrument-compatible test strip.
Follow the directions carefully and ensure the test strip is correctly inserted (see
Section .). Repeat calibration if necessary. Repeat the measurement. If the
problem persists, perform a quality control (see Section ).
Cause: Electromagnetic interference from other devices (see Section ).
Action: Remove external sources of interference, if there are any.
CONTROL VALUES FALL OUTSIDE
THE DESIGNATED RANGES
Cause: Test strip incorrectly positioned. The wrong test strip, such as
Combur
Test
®
test strips, may have been used.
Action: Repeat calibration if necessary. Repeat the measurement with a new
instrument-compatible test strip. Follow the directions carefully and ensure the
test strip is correctly inserted (see Section .).
Cause: The test strip tray is older than months and the above described
troubleshooting steps failed.
Action: Replace the test strip tray by a spare tray. Calibrate the analyzer using a
new calibration strip. Repeat the measurement with a new instrument-compatible
test strip. Follow the directions carefully and ensure the test strip is correctly
inserted (see Section .).
Cause: Electromagnetic interference from other devices (see Section ).
Action: Remove external sources of interference, if there are any.
Cause: The analyzer is older than years and all troubleshooting steps failed.
Action: Replace the instrument.
Cause: The analyzer is less than years old and all troubleshooting steps failed.
Action: Contact your local Roche Diagnostics representative for support.
NO PRINTOUT Causes: “Printer: Off” has been selected, or the analyzer is operating in “Fast
Mode” (see Section .), or the printer/software is defective, or the printer is out
of paper.
Action: Insert paper if needed. Choose “Printer: On” to re-activate the printer.
Request a patient report via the “Print” function. If this fails, activate the
“Linefeed” function. If there is still no response, the instrument is defective.
THE ANALYZER WILL NOT READ
EVEN THOUGH THE SEQUENCE
NUMBER IS DISPLAYED
Action: If an AT/PC keyboard is connected, press the Escape key, or switch the
Urisys system off and back on again.
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