4. Softener
supplies hard
water.
A. Bypass valve is open or
leaking.
B. No salt in brine tank.
C. Injector plugged.
D. Insufficient water flows
into brine tank.
E. O-ring on riser pipe
leaks.
F. Internal valve leaks.
G. Regeneration cycles are
not correct or raw water
quality deteriorated.
H. Shortage of resin.
I. Bad quality of feed water
or impeller blocked.
A. Close or repair bypass valve.
B. Make sure there is solid salt in
the brine tank.
C. Change or clean injector.
D. Check brine tank refill time.
E. Make sure riser pipe is not
cracked. Check o-ring and tube
pilot.
F. Check and repair valve body.
G. Set correct regeneration time or
water capacity.
H. Add resin to resin tank and check
whether resin leaks.
I. Reduce the inlet turbidity, clean or
replace flow meter.
5. Softener fails
to draw brine.
A. Inlet pressure is too low.
B. Brine line plugged.
C. Brine line leaks.
D. Injector plugged or
damaged.
E. Internal valve leaks.
F. Drain line plugged.
G. Motor of brine valve
damaged.
H. Sizes of injector and
DLFC are not matched with
tank.
A. Increase inlet pressure.
B. Check and clean brine line.
C. Check brine line.
D. Clean or replace injector.
E. Repair or replace valve body.
F. Clean drain line.
G. Check the motor of brine valve
H. Select correct injector size and
DLFC according to the P18
requirements.
6. Unit used too
much salt.
A. Improper salt setting.
B. Excessive water in brine
tank.
A. Check salt usage and salt setting.
B. See problem No.6.
7. Excessive
water in brine
tank.
A. Overlong brine refill
time.
B. Remain too much water
A. Reset correct brine refil time.
B. Check the injector and make sure
no stuff in the brine pipe.
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