Samsung CLX-9350ND - Page 382

7. Trouble
s
● Code :
C3-2211
C3-3211
C3-4211
C3-5211
● Error message
:
Yellow Imaging unit
Magenta Imaging u
n
Cyan Imaging unit
e
Black Imaging unit
e
● Symptom / Cause :
Sensor calibration error that detects the toner density
- CTD sensor is contaminated by toner.
- TRC pattern generation error has occurred.
● Troubleshooting method :
1. Select “Auto Color Tone Adjustment” in control pan
(Machine Setup -> General Setting -> Color -> Aut
o
Select “Menu” and then select “Normal” or “RTC”
2 Print the TRC report (Machine Setup
-
> Report
-
>T
2
.
Print
the
TRC
report
.
(Machine
Setup
-
>
Report
-
>
T
Check the Pass count and Fail count in TRC report
Check if the Fail count is 0 and LocR, LocC, LocR
a
If these values are not 0, it means TRC error is occ
3. Check if values of the LedF, LedR, LedC on TRC r
e
If the value is in this scope, it is normal. If or not, th
e
So, take off the ITB unit and clean the window of th
e
Re-install the ITB unit and turn the machine off and
Execute the image density control.
If values of the LedF, LedR, LedC are 1675, CTD s
e
4. Print the TRC Test Report. Check if the TRC gene
r
If error has occurred replace the imaging unit
If
error
has
occurred
,
replace
the
imaging
unit
.
5. Print the supply information report, check if the tem
Note : In case that TRC generation error has occurre
d
- DMA on Magnet roll is low. (Toner is not sup
p
- Image process is abnormal because of swee
p
- T1 transfer is defective. So image can’t be fo
r
● Replacement part
- JC95-01038A : COVER-SIDE TRANSFER ROLLE
R
Service Manual
CLX-9250/9350 series
7-
4
s
hooting
:
error: #C3-2211. Turn off then on.
n
it error: #C3-3211. Turn off then on.
e
rror: #C3-4211. Turn off then on.
e
rror: #C3-5211. Turn off then on.
for image stabilization control has occurred.
el.
o
Color Tone Adjustment)
TRC Report)
TRC
Report)
.
a
re all 0.
urred.
e
port are in 400~800 scope.
e
image density sensor is contaminated.
e
ITB unit with soft cloth.
turn it on again.
e
nsor shutter has any problem. Replace the T2 unit.
r
ation error is occurred.
porary hard stop has occurred.
d
,
p
lied from toner cartridge.)
p
ing carrier.
r
med on ITB normally.
R
SAMSUNG ELECTRONICS
4
2