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Samsung DS-5021D User Manual

Samsung DS-5021D
139 pages
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SAMSUNG
OfficeServ
User Guide
Enterprise IP Solutions
for
5000D Series Phones
ITP-5021D
ITP-5014D
DS-5021D
DS-5014D

Table of Contents

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Samsung DS-5021D Specifications

General IconGeneral
DisplayLCD
SpeakerphoneYes
Headset JackYes
Programmable Keys21
Speed DialYes
Caller IDYes
Volume ControlYes
TypeDigital
Compatible SystemsSamsung OfficeServ

Summary

Publication Information

Disclaimer

EU Declaration of Conformity

About This Guide

Safety Precautions

General Safety Precautions

Important safety instructions for phone installation and handling, including avoiding liquids and extreme temperatures.

Chapter 1 Installing Your Phone

ITP-5000D Series IP Phone Installation

Instructions for unpacking and installing the ITP-5000D Series IP phone.

DS-5000D Series Digital Phone Installation

Instructions for unpacking and installing the DS-5000D Series Digital phone.

Chapter 2 Setting the Working Environment

Environment Settings Mode Overview

Explains the menu structure for setting the IP phone's operating parameters.

Starting and Configuring the Phone

Details on initiating the phone and setting its network and system parameters.

Verifying and Rebooting Settings

Procedure to confirm parameter settings and restart the phone.

Chapter 3 Things You Should Know

Front Panel Overview

Identifies and describes the main components and buttons on the phone's front panel.

Button Functions Explained

Details the purpose and operation of various buttons like Dial, Programmable, Volume, and Call management buttons.

Display and Navigation Elements

Describes the LCD panel, navigation buttons, scroll, and soft buttons for menu interaction.

Phone Status Indicators

Explains the microphone and the LED status indicator for phone conditions.

Chapter 4 Basic Features

Phone Controls and Indicators

Details button LEDs and the phone status indicator for call and system status.

Feature Access and Configuration

Covers using feature codes, selecting programmed functions, and assigning button values (extenders).

Volume and Ring Settings

Instructions on adjusting handset, speakerphone, and ringer volumes, and selecting ring tones.

Phone Personalization Options

Guides on changing passcodes, setting intercom answering modes, and configuring headset/key tones.

Directory and Naming Features

Explains dialling by directory name and assigning extension names for easier calls.

Intercom Call Management

Procedures for making and answering intercom calls, including busy callbacks and camp-on.

Outside Call Management

Covers making external calls, using authorization codes, and handling incoming/outgoing calls.

Call Holding Features

Details various call hold types like System, Exclusive, Automatic, and Consultation hold.

Chapter 5 Program Menus

Navigation Buttons and Menu Structure

Explains the function of navigation buttons and the overall menu system.

Menu Operation and Selection

Guides on navigating menus, selecting items, and interacting with the phone's interface.

Call Logs and Directories

Instructions for viewing and calling numbers from outgoing/incoming logs and speed dial/directory lists.

Call Forwarding and Alarm Settings

Details on setting call forwarding types and destinations, and configuring reminder alarms.

Chapter 6 Dialling Features

Speed Dialing Capabilities

Covers programming, assigning names, and using speed dial numbers via buttons and codes.

Call Dialing Methods

Explains chain dialling, redial, automatic retry, and pulse-to-tone conversion.

Conference Call Features

Instructions for setting up and managing conference calls, including group configurations.

Chapter 7 Call Pickup

Intercepting Calls

Procedures for picking up station and group calls ringing at other extensions.

Chapter 8 Call Forwarding

Configuring Call Forwarding Options

Details on setting and cancelling various call forwarding types like All, Busy, No Answer, DND, and Follow Me.

Chapter 9 Paging and Messaging

Paging Procedures

Guides on making internal, external, and all-zone pages, including Meet Me Page.

Message Waiting and Management

Covers leaving message indications, replying, cancelling messages, and programmed messages.

Chapter 10 Special Features

Do Not Disturb and Muting

Explains setting DND modes, muting the microphone, and background music.

Alarm and Timer Functions

Details on setting appointment reminders, alarms, alarm messages, and using call timers.

Advanced Phone Operations

Covers door phone usage, executive/secretary hotlines, group listening, locking, OHVA, and group management.

Chapter 11 Caller Identification (CLIP)

Viewing Caller Information

Instructions on how to view caller numbers and names, and set display preferences.

Storing and Retrieving Caller Data

Guides on storing caller numbers, viewing calls on hold, and reviewing previous calls.

Appendix: Additional Information

System Feature Codes Reference

Lists default dial codes for accessing various phone features without programmed buttons.

Programmed Messages and Character Entry

Provides lists of default messages and instructions for entering characters on the LCD.

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