What to do if my Samsung HMX-E10BP Camcorder playback screen is paused or distorted?
If the playback screen on your Samsung Camcorder is paused or distorted, exit all other applications running on the computer. Also, the transfer speed between the camcorder and PC may be too slow. Copy the file to your PC, and then play it back.
What to do if Samsung HMX-E10BP Camcorder says 'Camera moved too quickly, or subject is too close. Move camera more slowly.'?
If your Samsung Camcorder displays the message 'Camera moved too quickly, or subject is too close. Move camera more slowly', move the camcorder more slowly to allow perceiving the subject’s movement.
Why can't I record video on panorama mode with my Samsung HMX-E10BP?
You cannot record video in panorama mode on your Samsung Camcorder because this function is only available in the photo record mode.
Why are menu items greyed out on my Samsung Camcorder?
If menu items are greyed out on your Samsung Camcorder, it's likely because you haven't inserted a memory card. Functions like 'Storage Info' and 'Format' require a memory card to be selected.
What to do if my Samsung HMX-E10BP does not turn on?
If your Samsung Camcorder does not turn on, charge the battery by attaching the camcorder to a PC using the built-in USB plug.
Why is my Samsung HMX-E10BP Camcorder showing 'Check the authenticity of this battery'?
If your Samsung Camcorder displays 'Check the authenticity of this battery', verify that the battery is a genuine Samsung battery. If not, replace it with an authentic Samsung battery. It is recommended to only use genuine Samsung batteries in this camcorder.
What to do if my Samsung HMX-E10BP displays 'Low speed card. Please record at a lower resolution.'?
If your Samsung Camcorder displays 'Low speed card. Please record at a lower resolution', change the memory card to a faster one or change to a lower resolution.
What to do if my Samsung HMX-E10BP Camcorder says 'Not Supported Format'?
If your Samsung Camcorder displays 'Not Supported Format', format the card using the camcorder or install and format a new card.
Why is my Samsung HMX-E10BP Camcorder showing 'Write Error'?
If your Samsung Camcorder is showing a 'Write Error', back up important files on the storage media to your PC, and then format the storage media using the camcorder.
What does 'Not Supported Card' mean on my Samsung HMX-E10BP and how to fix it?
If your Samsung Camcorder displays 'Not Supported Card', eject and re-insert the memory card. If the issue continues, replace the memory card with a recommended card.
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