What to do if Samsung HT-E3500 Home Theater System playback does not start immediately?
- JJohnny EatonSep 3, 2025
Playback may not start if you are using a deformed disc or a disc with scratches on the surface. Wipe the disc clean to resolve this.

What to do if Samsung HT-E3500 Home Theater System playback does not start immediately?
Playback may not start if you are using a deformed disc or a disc with scratches on the surface. Wipe the disc clean to resolve this.
Why sound can be heard only from a few speakers and not all 6 on Samsung HT-E3500?
Check if the speakers are connected properly. When listening to a CD, radio, or TV, sound is output to the front speakers only. On certain Blu-ray/DVD discs, sound is output from the front speakers only. You may also need to adjust the volume.
What to do if Samsung HT-E3500 HDMI output resolution is not supported?
If the HDMI output is set to a resolution your TV cannot support (for example, 1080p), you may not see a picture on your TV. To resolve this, press and hold the 5 button on the front panel for more than 5 seconds with no disc inserted. This will revert all settings to the factory defaults.
What causes an abnormal HDMI output screen on a Samsung HT-E3500?
If random noise appears on the screen, it means that your TV does not support HDCP (High-bandwidth Digital Content Protection).
What to do if the Samsung HT-E3500 disc is rotating but no picture is produced?
Ensure the TV is powered on and properly connected with the video cables. Also, verify that the disc isn't dirty or damaged. A disc that isn't manufactured well might also cause this issue.
How to reset the rating level password on Samsung HT-E3500 Home Theater System?
With no disc in the product, press and hold the product's 5 button for longer than 5 seconds. INIT appears on the display and all settings will return to the default values. Then, press the POWER button. Using the RESET function will erase all stored settings, so only use this if necessary.
Why is my Samsung Home Theater System remote control not working?
Ensure you are within the operational range and at the proper angle relative to the sensor. Also, check if the batteries are drained.
How to reset forgotten rating level password on Samsung Home Theater System?
To reset the rating level password, remove any disc from the product, then press and hold the product's 5 button for longer than 5 seconds. INIT will appear on the display, and all settings will return to the default values.
Why no sound is heard while listening to TV audio through Samsung HT-E3500?
If the OPEN/CLOSE ^ button is pressed while listening to TV audio using the D. IN or AUX functions, the Blu-ray/DVD disc functions are turned on, and the TV audio is muted.
Why is Dolby Digital 5.1 CH Surround Sound not produced on my Samsung HT-E3500 Home Theater System?
Dolby Digital 5.1 CH Surround Sound is only produced if the disc is recorded with 5.1 channel sound. Also, verify that the audio language is correctly set to Dolby Digital 5.1-CH in the information display.
| Disc loading type | Tray |
|---|---|
| Disc types supported | BD, CD, CD-R, CD-RW, DVD, DVD+R, DVD+RW, DVD-R, DVD-RW |
| Number of optical discs | 1 discs |
| Optical disc player type | Blu-Ray player |
| Built-in HDD | No |
| Image formats supported | JPG |
| Apple docking compatibility | Not supported |
| 3D | Yes |
| Video formats supported | AVCHD, DIVX, MKV |
| Audio decoders | Dolby Digital, Dolby Digital Plus, Dolby Pro Logic II, Dolby TrueHD, DTS, DTS 96/24, DTS-HD |
| RMS rated power | - W |
| Audio output channels | 5.1 channels |
| Audio formats supported | AAC, LPCM, MP3, WAV, WMA |
| Supported radio bands | FM |
| Front speaker type | 1-way |
| Subwoofer type | Passive subwoofer |
| Product color | Black |
| HDMI in | 0 |
| USB version | 2.0 |
| Number of HDMI outputs | 1 |
| Digital audio coaxial in | - |
| Power consumption (standby) | 0.4 W |
| Power consumption (typical) | 67.5 W |
| Main unit weight | 2300 g |
|---|---|
| Subwoofer weight | 2800 g |
| Center speaker weight | 470 g |
| Main unit dimensions (WxDxH) | 430 x 250 x 55 mm |
| Subwoofer dimensions (WxDxH) | 155 x 285 x 300 mm |
| Front speaker dimensions (WxDxH) | 77 x 68 x 107 mm |
| Center speaker dimensions (WxDxH) | 228 x 70 x 77 mm |
General safety warnings, precautions, and laser product information.
Guidelines for safe handling, disc management, and storage.
Details on compatible/incompatible discs, formats, and region codes.
Information on product accessories, panel layouts, and remote control.
Guides on connecting speakers and external audio devices.
Instructions for connecting to TV, antennas, and network router.
Guide to initial settings, language, TV aspect, and home screen navigation.
Configuring network connection and upgrading product software.
Playing commercial/recorded discs and multimedia files from USB.
Controls for video, music, photo playback including special effects.
Notes on HDMI output, TV aspect, BD Wise, and Anynet+.
Common problems, solutions, and technical specifications.
Details of the limited warranty period, terms, and conditions.
Contact information for customer support and website for inquiries.
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