10
SmartThings app
You will need a Samsung account to access AI Home, our network-based service that includes apps and our
other smart features available through your device.
Checking the power connections
Check if the power is connected to the product and the access point.
Setting up and connecting to a Wi-Fi access point using your
smartphone
1 To connect the product to a Wi-Fi network, turn on Wi-Fi at "Settings > Connections > Wi-Fi",
and then select the access point to connect to
• Only alphanumeric characters are supported for wireless access point names (SSIDs).
If an SSID has a special character, rename it before connecting to it.
SAMSUNG_2G
SAMSUNG_5G
Select
2 Turning off "SMART NETWORK SWITCH" at
"Settings > Connections > Wi-Fi"
on your
Smartphone
• If "SMART NETWORK SWITCH" or "Adaptive Wi-Fi" is turned on, you cannot connect to the network. Be sure
to turn off these functions before connecting to the network.
NOTE
• The setup may differ depending on your smartphone model, OS version and manufacturer.
3 Checking the Internet connectivity
• After connecting to Wi-Fi, check that your smartphone is connected to the Internet.
NOTE
• A firewall may prevent your smartphone from connecting to the Internet. In this case, contact your Internet
service provider for troubleshooting.
SmartThings app
DB68-12922A-02_IB_24Y EHS AE7000D_EU_EN_.indd 10DB68-12922A-02_IB_24Y EHS AE7000D_EU_EN_.indd 10 2024-12-11 오전 10:04:382024-12-11 오전 10:04:38