Why is my Samsung POWERbot SR2AK9350W Vacuum Cleaner POWERbot not working at all?
If your POWERbot is not working, check if the emergency switch is on. Also, ensure all icons are displayed on the panel. If "Lo" is displayed, the battery may be depleted; carry the POWERbot to the docking station to charge it. If the remote control isn't working, replace the batteries (AAA type).
Why does my Samsung POWERbot SR2AK9350W POWERbot suction power is weak?
Weak suction power could be due to several reasons. If the "Filter inspection indicator" is on, turn off the emergency switch and clean the dustbin. If the dustbin is too full, empty it. Also, check if the intake on the bottom of the POWERbot is blocked; if so, turn off the emergency switch and remove any foreign matter. A sudden increase in noise may also indicate a full dustbin, so empty it.
What to do if my Samsung POWERbot SR2AK9350W POWERbot has stopped during cleaning?
If your POWERbot stops during cleaning, it could be due to a few reasons. If "Lo" is displayed on the panel, the battery is low, so charge it at the docking station. If it's stuck on an obstacle like a cord, move it away. If fabric or string is caught in a drive wheel, turn off the emergency switch and remove it.
Why is my Samsung POWERbot SR2AK9350W POWERbot not connected to Wi-Fi?
If your POWERbot is not connected to Wi-Fi, check the setting status of the wireless router.
What to do if "Filter inspection indicator" is on even after emptying the dustbin on my Samsung POWERbot SR2AK9350W?
If the "Filter inspection indicator" remains on after emptying the dustbin, turn off the emergency switch and then turn it back on. If the issue persists, empty the dustbin again and thoroughly clean the filter.
What to do if point cleaning is not working on Samsung POWERbot SR2AK9350W Vacuum Cleaner POWERbot?
If point cleaning isn't working, avoid pointing the red light directly at the POWERbot; instead, point it on the floor within 4 ft (1 m) of the device. Also, avoid using point cleaning in direct sunlight, under bright light, or on dark floors.
Why Samsung POWERbot SR2AK9350W POWERbot cannot find the docking station?
If the POWERbot can't find the docking station, check for a power failure or if the power plug is unplugged. Remove any obstacles around the docking station. Also, ensure the charge pins are clean and free of foreign matter.
What to do if my Samsung POWERbot SR2AK9350W SmartThings App fails to get started?
If the SmartThings App fails to start, check if the POWERbot is connected to the wireless router.
Why does my Samsung POWERbot SR2AK9350W Vacuum Cleaner POWERbot suddenly cleans diagonally?
The POWERbot might clean diagonally if the docking station is installed along the grain of wooden floors or tiles. It may also take a diagonal path as the shortest route to another area. Contact with obstacles, angled charging, or skewed floor grain can also cause diagonal movement.
Why does a connection cut between the SmartThings App and the POWERbot suddenly occurs during normal operation of the app?
A connection cut may occur if the POWERbot is too far from the wireless router. Try resetting both the POWERbot and your smartphone, and check the connection again. If the connection cuts occur repeatedly, try registering the product again. Also, if the SSID/password of the wireless router has changed, re-register the product.
General| Model | SR2AK9350W |
|---|---|
| Dust Collection | Bagless |
| Color | White |
| Suction Power | 20W |
| Battery Life | 90 minutes |
| Charging Time | 240 minutes |
| Dustbin Capacity | 0.3 liters |
| Connectivity | Wi-Fi |
| Smart Features | Yes |
| Sensors | Obstacle Detection, Cliff Detection |
| Run Time | 90 minutes |
| App Control | Yes |
| Voice Control | Yes (Bixby, Alexa, Google Assistant) |
| Auto Recharge | Yes |
| Virtual Guard | Yes |
| Type | Robot |
| Battery Type | Lithium-ion |
| Cleaning Modes | Auto, Spot |
| Category | Robot Vacuum Cleaner |
Essential safety guidelines for operating the POWERbot and its accessories.
Information on polarized plugs, and specific warnings for use and maintenance.
Details regarding FCC, IC, and other regulatory compliance for the device.
Information regarding the open source software used in the product.
List of included accessories and important notes for docking station setup.
Details on automatic, manual recharging, and low battery charging.
How to select different cleaning modes and general operation.
Using boundary markers to restrict areas and activating energy-saving mode.
Explains the functions of the remote control for manual and spot cleaning.
Guide for cleaning the dustbin, sensors, brushes, and wheels.
Steps to download, set up the app, and connect the POWERbot to your smartphone.
Overview of app features like software updates, control, and area cleaning.
Information regarding battery care, sensor function, and potential issues.
Troubleshooting general operational problems and error codes.
Resolving issues with the SmartThings App, Wi-Fi, and connectivity.
Troubleshooting connection cuts and remote control function problems.
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