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Caitlin ShawSep 10, 2025
Why I fail to log into the Samsung account for my Vacuum Cleaner POWERbot?
- JJacqueline BrownSep 10, 2025
If you can't log into your Samsung account, double-check your ID and password on the screen.
Why I fail to log into the Samsung account for my Vacuum Cleaner POWERbot?
If you can't log into your Samsung account, double-check your ID and password on the screen.
Why does my Samsung POWERbot SR2AK9350W POWERbot suction power is weak?
Weak suction power could be due to several reasons. If the "Filter inspection indicator" is on, turn off the emergency switch and clean the dustbin. If the dustbin is too full, empty it. Also, check if the intake on the bottom of the POWERbot is blocked; if so, turn off the emergency switch and remove any foreign matter. A sudden increase in noise may also indicate a full dustbin, so empty it.
What to do if my Samsung POWERbot SR2AK9350W POWERbot has stopped during cleaning?
If your POWERbot stops during cleaning, it could be due to a few reasons. If "Lo" is displayed on the panel, the battery is low, so charge it at the docking station. If it's stuck on an obstacle like a cord, move it away. If fabric or string is caught in a drive wheel, turn off the emergency switch and remove it.
Why is my Samsung POWERbot SR2AK9350W POWERbot not connected to Wi-Fi?
If your POWERbot is not connected to Wi-Fi, check the setting status of the wireless router.
What to do if "Filter inspection indicator" is on even after emptying the dustbin on my Samsung POWERbot SR2AK9350W?
If the "Filter inspection indicator" remains on after emptying the dustbin, turn off the emergency switch and then turn it back on. If the issue persists, empty the dustbin again and thoroughly clean the filter.
What to do if point cleaning is not working on Samsung POWERbot SR2AK9350W Vacuum Cleaner POWERbot?
If point cleaning isn't working, avoid pointing the red light directly at the POWERbot; instead, point it on the floor within 4 ft (1 m) of the device. Also, avoid using point cleaning in direct sunlight, under bright light, or on dark floors.
Why there appears a message saying there is a failure during Easy-Setup on my Samsung POWERbot SR2AK9350W Vacuum Cleaner POWERbot?
A failure message during Easy-Setup may be temporary due to distance from the wireless router or other obstacles. Please try again after a while.
Why controlling with SmartThings App does not work since the remote control function is disabled for my Samsung POWERbot SR2AK9350W Vacuum Cleaner POWERbot?
If controlling with the SmartThings App doesn't work because the remote control function is disabled, enable the remote control function using a remote controller.
Why location recognizing function does not operate on my Samsung POWERbot SR2AK9350W Vacuum Cleaner POWERbot?
To ensure proper location recognition, operate the POWERbot again near the area where it previously stopped. Note that if the POWERbot doesn't recognize the surrounding environment or starts cleaning more than 4 ft (1 m) from where it stopped, searching may be difficult.
Why does a connection cut between the SmartThings App and the POWERbot suddenly occurs during normal operation of the app?
A connection cut may occur if the POWERbot is too far from the wireless router. Try resetting both the POWERbot and your smartphone, and check the connection again. If the connection cuts occur repeatedly, try registering the product again. Also, if the SSID/password of the wireless router has changed, re-register the product.
Essential safety guidelines for operating the POWERbot and its accessories.
Information on polarized plugs, and specific warnings for use and maintenance.
Details regarding FCC, IC, and other regulatory compliance for the device.
Information regarding the open source software used in the product.
List of included accessories and important notes for docking station setup.
Details on automatic, manual recharging, and low battery charging.
How to select different cleaning modes and general operation.
Using boundary markers to restrict areas and activating energy-saving mode.
Explains the functions of the remote control for manual and spot cleaning.
Guide for cleaning the dustbin, sensors, brushes, and wheels.
Steps to download, set up the app, and connect the POWERbot to your smartphone.
Overview of app features like software updates, control, and area cleaning.
Information regarding battery care, sensor function, and potential issues.
Troubleshooting general operational problems and error codes.
Resolving issues with the SmartThings App, Wi-Fi, and connectivity.
Troubleshooting connection cuts and remote control function problems.
General| Model | SR2AK9350W |
|---|---|
| Dust Collection | Bagless |
| Color | White |
| Suction Power | 20W |
| Battery Life | 90 minutes |
| Charging Time | 240 minutes |
| Dustbin Capacity | 0.3 liters |
| Connectivity | Wi-Fi |
| Smart Features | Yes |
| Sensors | Obstacle Detection, Cliff Detection |
| Run Time | 90 minutes |
| App Control | Yes |
| Voice Control | Yes (Bixby, Alexa, Google Assistant) |
| Auto Recharge | Yes |
| Virtual Guard | Yes |
| Type | Robot |
| Battery Type | Lithium-ion |
| Cleaning Modes | Auto, Spot |
| Category | Robot Vacuum Cleaner |
